Residential Support Worker

Action-For-Children

Stornoway

On-site

GBP 24,300 - 29,700

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Annual leave 29 days + bank holidays

Professional training & development

Pension with employer contributions

Staff discount portal

Blue Light Card eligibility

Job summary

Action for Children is seeking Residential Workers for Hillcrest House in Stornoway. You will provide trauma-informed, nurturing care to children and care-experienced young people, building trust and supporting daily routines.

We offer extensive training, supervision, and development. The role includes a 24/7 rota, evenings and sleep-ins; a supportive team and opportunities to pursue SVQ/HNC qualifications.

Qualifications

Genuine interest in supporting care-experienced young people and children with disabilities.
Willingness to learn trauma-informed practice.
Experience in residential, childcare or social care helpful; training provided.

Responsibilities

Build trusting relationships using a trauma-informed, attachment-aware approach.
Respond to emotional and behavioural needs with empathy and consistency.
Support and contribute to individual care plans.
Plan and take part in activities promoting life skills, confidence and wellbeing.
Work as part of a 24/7 rota team, including evenings, weekends and sleep-ins (sleep-ins paid).
Support daily routines and promote dignity and respect.
Work collaboratively with families and partner agencies.
Maintain clear, accurate records.

Skills

Trauma-informed

Empathy

Safeguarding

Care‑oriented

Lifelong learning

Education

SVQ3 in Social Care

HNC in Social Care

Job description

Role Description

Salary:£26,999 per annum, Plus £1758 island allowance per annum

Location:Stornoway,

Contract/Hours:Permanent, Full time 37 hours, Part time- 18.5 hours and Casual contracts available.

29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
Gain professional qualifications and excellent training/development opportunities
Flexible maternity, adoption, and paternity packages
Pension with up to 7% employer contribution with included life assurance cover
Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

Residential Worker – Hillcrest House, Stornoway, Isle of Lewis.

Hillcrest House is a five-bedded Children’s home in Stornoway, Isle of Lewis. We provide high-quality, trauma-informed care to care-experienced children and young people, as well as short breaks for those with additional needs.

Our aim is simple: to create a safe, nurturing home where young people feel secure, valued, and able to thrive.

We are expanding and are looking to welcome Residential Workers who will be a consistent and supportive presence in the daily lives of our young people — people who understands that relationships change lives.

We are committed to supporting our staff through regular supervision, reflective practice, high quality training and ongoing professional development – because those that care for others deserve to be supported too.

How you'll help to create brighter futures

Build trusting relationships using a trauma-informed, attachment-aware approach(Training provided)
Respond to emotional and behavioural needs with empathy and consistency
Support and contribute to individual care plans
Plan and take part in activities that promote life skills, confidence and wellbeing
Work as part of a 24/7 rota team, including evenings, weekends and sleep‑ins (Sleep‑ins are paid in addition to salary)
Support daily routines and promote dignity and respect
Work collaboratively with families and partner agencies
Maintain clear, accurate records

Let's talk about you

You are caring, bringing warmth, compassion and a commitment to lifelong learning, and you’re motivated by the chance to make a real and lasting difference in young people’s lives. You understand that all behaviour is a form of communication that requires a calm, kind response and curiosity about what needs the young person is communicating.

You will have:

A genuine interest in supporting care‑experienced young people and children with disabilities
An understanding of — or willingness to learn about — trauma‑informed practice
Experience in residential, childcare or social care settings is helpful, but we also welcome applicants with transferable skills from other people‑focused roles
Experience supporting young people with a range of emotional or behavioural needs is helpful but full training and support is provided in our positive behaviour system
A strong commitment to safeguarding
Registered with the SSSC or willingness to do so within 6 months of employment
SVQ 3 and/or HNC in Social Care (or willingness to work towards - we will fund and support you to achieve this)
A commitment to ongoing professional development

This is rewarding work where your kindness, patience and people skills can have a lasting impact. If you’re someone who shows care, can stay calm and supportive in difficult moments and treats others with respect, you already have the foundations to thrive here. If you are ready to commit to making a lasting difference in young people’s lives, we would welcome your application.

Good to know

Application Process

Please note we are unable to offer visa sponsorship for this role.

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.

We actively encourage applications from Black, Asian, Minority Ethnic and Disabled candidates. We are taking deliberate and purposeful action to ensure equal opportunity to all groups in society at Action for Children. We have a diversity and inclusion strategy and an anti‑racism action plan as well as a range of diversity and inclusion staff networks and groups.We welcome applications from people of all genders, including men, who are currently under‑represented in our Children’s Services workforce.

Want to know more about Action for Children?

See below for further information about working with us:

Carson Action for Children?