Residential Support Worker

Service Care Solutions; Hailsham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A childcare services provider in Hailsham seeks a Residential Support Worker to provide care and support for young people in a secure residential environment. The role involves a shift-based schedule, offering competitive pay of £20 per hour. Strong communication skills, resilience, and experience with youth are key requirements. Opportunities for professional development in child care are available.

Qualifications

• Experience in a residential or secure setting is ideal.
• Physically capable of undertaking behaviour management interventions.

Responsibilities

• Provide safe and nurturing care for children.
• Support young people with daily routines and education.
• Engage children in positive behaviour through encouragement.
• Manage challenging behaviour using de-escalation techniques.
• Maintain accurate records and care plans.

Skills

Strong communication and listening skills

Experience with children or young people

Resilience and empathy

Behaviour management skills

Flexibility for shift-based work

Education

A Level 3 Diploma in Residential Childcare

Job description

Overview

Residential Support Worker (Secure Home)

Location: Hailsham, East Sussex

Contract: Temporary - 3 months initially

Hours: 37 hours per week (shift-based)

Pay: £20 per hour (umbrella) (£15 PAYE an hour)

East Sussex County Council is seeking committed and resilient Residential Support Workers to join our team at Lansdowne Secure Children's Home in Hailsham. This is a unique and rewarding opportunity to work with young people in a secure residential environment, providing safety, nurture, and structured care. You will be part of a supportive team helping children to achieve positive outcomes through pro-social behaviour, engagement in activities, and tailored support.

Shifts & Working Pattern

• Early shift: 7.30am - 3.45pm
• Late shift: 2.15pm - 10.30pm
• Occasional sleep-in duties followed by an early shift (to be discussed at interview).
• Please ensure you can commit to the travel requirements. The home is based in a residential area of Hailsham and is accessible by bus, but applicants should check bus routes and timetables against shift times before applying.

Key Responsibilities

• Provide safe, secure, and nurturing care for children placed at Lansdowne Secure Children's Home.
• Support young people with daily routines, education, and enrichment activities.
• Engage children in positive behaviour through encouragement, praise, and clear boundaries.
• Participate in planning and delivering group and individual activities.
• Manage challenging behaviour using de-escalation techniques and trained intervention when required.
• Maintain accurate records, logs, risk assessments, and care plans.
• Work as part of a multi-disciplinary team to safeguard children and support their wellbeing.

About You

We are looking for individuals with:

• Strong communication and listening skills.
• Experience of working with children or young people, ideally in a residential or secure setting.
• Resilience, empathy, and the ability to manage challenging situations calmly.
• Behaviour management and de-escalation skills.
• Commitment to safeguarding and supporting vulnerable young people.
• Flexibility to work a shift-based rota including evenings and occasional sleep-ins.

Requirements

• Interviews will be required before candidates can start.
• Applicants must be physically capable of undertaking behaviour management interventions.
• A Level 3 Diploma in Residential Childcare is desirable, but not essential at entry (support to achieve this can be provided).

How to Apply

If you are passionate about making a difference in the lives of young people and can commit to this role, we'd love to hear from you.