Residential Support Worker

Brook Street Social Care; Hailsham; On-site; GBP 31,000 - 35,000; Full time

Job summary

A secure children's home in Hailsham is seeking a Support Worker to provide therapeutic care for vulnerable young people. This role involves supporting emotional regulation, promoting positive behaviour, and helping develop essential life skills. Candidates should have strong communication skills and a willingness to work towards a Level 3 Diploma in Residential Childcare. The position offers a salary of £31,073-£34,188 per year plus additional payments for sleep-ins.

Qualifications

• Willingness to work towards a Level 3 Diploma in Residential Childcare.
• Strong communication and behaviour management skills required.
• Must be physically fit to manage challenging behaviour.

Responsibilities

• Provide therapeutic care in a structured environment.
• Support emotional regulation and positive behaviour.
• Help young people develop essential life and social skills.

Skills

Strong communication and behaviour management skills

Emotional resilience

Teamwork

Basic IT skills

Physically fit

Education

Level 3 Diploma in Residential Childcare (working towards)

Job description

Job Title: Support Worker

Location: Hailsham

Salary: £31,073-£34,188 per year (DOE) + £30 per sleep-in (approx. once a week)

Contract: Full-Time, Permanent

Shifts: Early and late rotating shifts with sleep-ins

Are you a support worker looking to make a real difference? Join our secure children's home in Hailsham, where you'll help vulnerable young people with complex needs and trauma histories build safer, more positive futures.

As a residential support worker, you'll provide consistent, therapeutic care in a structured and nurturing environment. You'll play a key role in supporting emotional regulation, promoting positive behaviour, and building strong, trusting relationships. Our support workers work closely with young people to help them develop essential life and social skills through meaningful activities and daily routines.

This role involves shift work, including sleep-ins, and requires emotional resilience, teamwork, and a trauma-informed approach. You'll collaborate with colleagues to assess risks, tailor support plans, and ensure safeguarding is always a priority.

Essential Requirements:

• Willingness to work towards a Level 3 Diploma in Residential Childcare
• Strong communication and behaviour management skills
• Physically fit and confident managing challenging behaviour
• Basic IT skills

Desirable Requirements:

• Experience as a support worker in residential or secure settings
• Knowledge of exploitation, self-harm, or youth risk factors

Be part of a team that truly values every support worker and the difference they make every day.