Residential Support Worker

Action For Children; City of Edinburgh; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading children’s charity seeks compassionate and motivated Residential Support Workers for a new service in Balerno, Edinburgh. This role focuses on supporting a young individual in leading a full life while collaborating with professionals to assure a supportive environment. Join a dedicated team making a real difference in vulnerable children's lives, offering excellent benefits and growth opportunities.

Benefits

29 days annual leave plus bank holidays

Professional qualifications and training opportunities

Flexible maternity, adoption, and paternity packages

Pension with 7% employer contribution

Staff discount portal with 15,000 retailers

Real Living Wage Employer

Qualifications

• Experience working in a care setting and developing trust.
• Ability to apply techniques for communication with service users.
• Solution-focused approach to problem-solving.

Responsibilities

• Lead case/care planning management and risk assessment.
• Co-ordinating with multiple agencies and producing reports.
• Helping young people in all aspects of their daily lives.

Skills

Patience

Empathy

Communication

Resilience

Education

Level 3 Diploma in Residential Childcare

Job description

Contract/Hours: Permanent / Full Time – 37 hours per week - We have a mixture of dayshift and nightshift work patterns available

Closing date for applications is midnight on 25th June and interviews scheduled for week commencing 30th June

· 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave

· Gain professional qualifications and excellent training/development opportunities

· Flexible maternity, adoption, and paternity packages

· Pension with up to 7% employer contribution with included life assurance cover

· Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.

· We are a Real Living Wage Employer.

We are one of the largest children’s charities in the UK and have been making a difference to the lives of the UK’s vulnerable children for over 150 years.

About the role

We’re excited to be recruiting compassionate and motivated Residential Support Worker’s to our brand-new residential service in Balerno, Edinburgh. This unique opportunity involves working closely with one young person, supporting them to live a full and meaningful life within their home and in the wider community.

Our service is deeply collaborative, drawing on the expertise of in-house and external health professionals and behaviour support specialists to provide the highest standard of care. The young person you’ll support enjoys a variety of sensory and playful activities, including playing with a ball or balloon, matching games, singing, ipad time, slime, painting, garden play, wooden puzzles, sorting games, drawing, and stickers. Every day brings a new chance to be creative and resourceful in planning activities that are engaging, fun, and focused on developing new skills.

As a key member of our team, you’ll play an active role in encouraging independence and helping the young person make positive choices. You’ll need to bring patience, empathy, and resilience, especially when navigating behaviours that some may find challenging. Above all, you’ll contribute to a calm, homely environment where the young person feels safe, respected, and motivated to grow.

This is more than just a job, it’s a chance to work as part of a supportive team, helping to build a meaningful connection and truly impact someone’s life.

How you’ll create brighter futures

Some key responsibilities of the Residential Support Worker are;

· Providing lead case/care planning management, including assessing, reviewing and managing risk.

· Co-ordinating responsibilities within the service, with multi agency and producing family information, including analysis and written reports.

· Attending at professional meetings including reviews, court work etc.

· Helping young people in all aspects of their daily lives.

· Having good communication skills and the ability to engage well with young people, colleagues and other professionals.

Let’s talk about you

Are you resilient and have a positive approach to change and challenge? We’re looking for someone with a ‘can do’ attitude to join our team. Ideally you’ll have:

· Demonstrable experience of working in a care setting and developing positive relationships through trust.

· Application of a range of techniques to co-ordinate and communicate with service users and their families.

· Demonstrate a solution focused approach to address problems, individually and in a team setting.

· Demonstrate emotional resilience to respond to the challenging nature of the role.

· Possess a Level 3 Diploma in Residential Childcare (or recognised equivalent) or if you do not possess this you must be prepared to complete this within 2 years of commencing employment with us, full support will be provided.

Good to know

We are unable to offer sponsorship for this role

Diversity, equality, and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles