Residential Support Specialist – Mental Health & Recovery

ICL; England; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Health Benefits

Paid Time Off

Wellness Programs

Tuition Assistance

Commuter Benefits

Pet Insurance

Recognition Programs

Job summary

ICL is seeking an entry-level direct care worker to support adults with mental illness and substance use disorders in a community residential program. The role provides 24/7 staffing coverage, focusing on safety, daily living assistance, and a therapeutic environment to help residents develop skills and integrate into the community.

The position involves assisting with hygiene, meals, transportation to appointments, and collaboration with clinical staff, with opportunities for training and

Qualifications

• Education: High school diploma or GED; specialized training in human services may substitute experience.
• Experience: One year of related human services experience supporting adults with mental illness and/or substance use disorders.

Responsibilities

• Conduct regular facility inspections to ensure safety, cleanliness, and security.
• Report serious incidents immediately and complete incident documentation per policy.
• Explain available services and programs; teach daily living skills, socialization, and conflict resolution.
• Follow emergency procedures and support the safety of residents, staff, and visitors.
• Assist individuals with hygiene, grooming, nutrition, and daily living needs.
• Review and update staff communication logs each shift.
• Perform housekeeping tasks to maintain a safe and healing environment.
• Ensure food provided meets dietary requirements.
• Accompany individuals to medical appointments, social agencies, and community activities.
• Maintain regular attendance and work beyond scheduled hours when needed.
• Attend team meetings, staff meetings, and supervision.
• Complete required in-service training and staff development.
• Monitor medications and complete related documentation when assigned.
• Assist clinical staff with resident accountability and missing person procedures.
• Observe and document individuals’ behavior and responses to treatment.
• Lead skills development or activity groups when appropriate.
• Assist individuals with meal preparation, laundry, and light housekeeping.
• Perform other related duties as assigned.

Education

High school diploma or GED

Job description

ICL is seeking an entry-level direct care worker to support adults with mental illness and substance use disorders in a community residential program. The role provides 24/7 staffing coverage, focusing on safety, daily living assistance, and a therapeutic environment to help residents develop skills and integrate into the community.

The position involves assisting with hygiene, meals, transportation to appointments, and collaboration with clinical staff, with opportunities for training and