Residential Support Officer

eTeach UK Limited; Tonbridge; On-site; GBP 29,000; Full time

Job summary

An educational institution in Tonbridge is seeking a Residential Support Officer to provide outstanding support to students living on campus. This role involves ensuring student safety and wellbeing, assisting in their adjustment to independent living, and planning various enrichment activities. With a structured rota and an opportunity for onsite accommodation, this role offers a competitive salary and is ideal for those passionate about supporting young people's development.

Benefits

33 days’ annual leave

Access to free parking

Onsite facilities including gyms and restaurants

Qualifications

• Strong understanding of student welfare and safeguarding.
• Experience in education or residential settings is desirable.
• Ability to connect with students effectively.

Responsibilities

• Ensure the safety and wellbeing of residential students.
• Support students in independent living and college participation.
• Plan and deliver enrichment activities tailored to student needs.

Skills

Communication skills

Organizational skills

IT skills

Education

Minimum Level 3 qualification in social care or related field

Level 2 qualifications in English and Maths

Job description

An exciting opportunity has become available at Hadlow College for a Residential Support Officer to join our dedicated residential team who were rated outstanding by Ofsted in June 2024. You’ll play a key role in supporting the wellbeing and personal development of students living on campus, many of whom are experiencing independent living for the first time.
Working as part of a supportive team, you’ll help deliver high-quality pastoral care and encourage student engagement in both academic life and a wide range of personal and social development opportunities. This includes involvement in Learner Voice initiatives, the Student Union, and Health & Wellbeing activities.
This position follows a rota-based schedule during term time, with shifts ranging between 8am and 1am. You will also be part of an emergency ‘on-call’ rota, typically covering one shift per week.
Key Responsibilities:
• Ensure the safety, wellbeing, and positive engagement of residential students.
• Support students in adjusting to independent living and participating in college life.
• Help plan, coordinate, and deliver a varied enrichment programme tailored to students’ needs.
• Promote a safe and inclusive environment, upholding behaviour standards and safety procedures.
What We’re Looking For:
• A strong understanding of student welfare and safeguarding, with knowledge of relevant legislation and residential provision standards (training will be provided).
• Minimum Level 3 qualification in a related field such as social care, youth work, mentoring, or informal education.
• At least Level 2 qualifications in English and Maths.
• Excellent communication, organisation, and IT skills.
• A genuine ability to connect with students and collaborate effectively with staff and external partners.
• Experience in education or residential settings, and awareness of challenges affecting student engagement, is desirable.
If you're passionate about supporting young people and creating a safe, enriching living environment, we’d love to hear from you!
The Role:
Where you’ll work: This role is based at our Hadlow College campus.
Your hours: 37 hours per week, 52 weeks per annum – To be worked on a shift rota basis, which covers from 5.30pm on Sundays to 7pm on Fridays.
Whilst we are advertising this post on a full-time basis, we would be happy to receive applications from candidates seeking a part-time (and/or term time) working pattern.
Your pay: £28,130 per annum full time equivalent.
Accommodation: If you are applying for a full-time role, we have the opportunity to offer onsite accommodation, should you wish to explore this.
The College:
North Kent College (including Hadlow College) is proudly rated as an Ofsted ‘Good’ provider, with ‘Outstanding’ learner behaviours and attitudes (April 2024). With four campuses across Kent and 4,000 students, we strive to equip the young people who study here with an inclusive and innovative education experience to enhance their future career prospects, which, as noted by Ofsted, is supported through our high-quality, industry standard facilities. Each and every staff member plays a key part in delivering the success of our learners’ experience, and we want those who join our curriculum and support teams to share our passion in achieving this.
The Benefits:
In addition to a competitive salary, you can expect the following benefits.
• 33 days’ annual leave (including Christmas / New Year break), plus bank holidays.
• Enrolment onto the People’s Pension Scheme (as part of the staff of North Kent College Business Services Ltd, a wholly owned subsidiary of North Kent College).
• Access to free parking and a number of onsite facilities, including gyms, restaurants and coffee shops.
How to Apply:
If this sounds like the next role for you, please visit the North Kent College staff vacancies page to see the full job description and apply.
Please note that the closing date for applications is 12 August 2025, with interviews scheduled to take place in two stages, initial site visit on 21 / 22 August with formal competency-based interview to take place on 29 August 2025.
North Kent College is committed to safeguarding and promoting the welfare of children, and all staff have a responsibility to share and maintain this commitment. In line with the requirements of ‘Keeping Children Safe in Education’, appropriate safeguarding checks (including an enhanced DBS check) will be undertaken on all individuals selected for appointment. Posts at the College, a specified establishment where the work gives opportunity for contact with children, are exempt from the Rehabilitation of Offenders Act (ROA) 1974. It is an offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so. Please be advised that, again in line with ‘Keeping Children Safe in Education’, shortlisted candidates (who wish to accept an invite to interview) will be required to complete and submit prior to their interview a self-declaration of their criminal record or information that would make them unsuitable to work with children. Further guidance / information from the Ministry of Justice can be found on GOV.UK.