Residential Site Services Engineer | Maintenance & Repairs

Mitsubishi Electric – UK; Norwich; Hybrid; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Annual leave

Flexible working

Pension

Life insurance

Private medical

Cycle to work

Employee assistance

Job summary

Mitsubishi Electric United Kingdom is seeking a Residential Site Service Engineer to perform planned maintenance, fault finding and repair on our residential product range. You will handle warranty work, remedial tasks, unit replacements and system upgrades, including emergency call-outs.

Applicants should have NVQ Level 2/3 in Domestic Heating & Plumbing or equivalent heating industry experience, strong UK heating industry knowledge, and an awareness of building regulations.

Qualifications

• NVQ Level 2 or 3 in Domestic Heating & Plumbing (6189) or demonstratable heating industry experience.
• Good knowledge of the U.K. heating industry.
• Good knowledge of U.K. building and water regulations.
• G3 Domestic Unvented Hot Water qualification (preferred).
• Electrical qualifications – (Part P or Equivalent).
• Full clean driving license.
• Proficient IT and Microsoft Office skills.
• Recognised HVAC Service and Maintenance qualifications.
• Good knowledge of Health & Safety and safe systems of work (IOSH, NEBOSH).
• Experience working with members of the public and the sensitivities of working in their homes.

Responsibilities

• Carry out planned preventative maintenance and fault finding on Mitsubishi Electric residential products.
• Perform warranty and remedial works as required.
• Carry out unit replacements and system upgrades.
• Respond to emergency call-outs in a timely manner.
• Produce concise, well-written technical reports submitted on time.
• Maintain high H&S compliance in line with company standards.
• Maintain up-to-date product knowledge of LES Residential range.
• Provide first-time fix where possible.

Skills

Customer service

First time fix

Problem solving

H&S compliance

HVAC knowledge

IT skills

Education

NVQ Level 2/3 Domestic Heating & Plumbing (6189)

Job description

Mitsubishi Electric United Kingdom is seeking a Residential Site Service Engineer to perform planned maintenance, fault finding and repair on our residential product range. You will handle warranty work, remedial tasks, unit replacements and system upgrades, including emergency call-outs.

Applicants should have NVQ Level 2/3 in Domestic Heating & Plumbing or equivalent heating industry experience, strong UK heating industry knowledge, and an awareness of building regulations.