Residential Sales Advisors

Hyperoptic; Newcastle upon Tyne; On-site; GBP 28,000 - 73,000; Full time

Job summary

An established industry player is seeking dynamic Residential Sales Advisors to join their team. In this exciting role, you'll be the face of the brand, engaging with potential customers and driving sales in service-connected buildings. Your mission will be to educate residents about the benefits of Hyperoptic's broadband services, collect feedback, and exceed sales targets. With a supportive culture and a commitment to employee well-being, this is an opportunity to grow your career in a thriving company recognized for its outstanding workplace environment. If you're passionate about sales and customer service, this role is perfect for you.

Benefits

25 days paid holiday

Extra days off for special occasions

Private medical insurance

Life assurance

Pension scheme matching contributions

Retail discounts

Free Hyperoptic broadband

Enhanced pay for new parents

Qualifications

• Experience in a sales role with a proven track record.
• Ability to tailor sales approach to customer needs.

Responsibilities

• Drive sales and raise awareness of Hyperoptic services.
• Conduct face-to-face selling and build customer rapport.
• Meet or exceed sales targets and maximize interactions.

Skills

Sales Experience

Customer Engagement

Feedback Handling

Target Achievement

Communication Skills

Education

Good Academic Record

Job description

Hyperoptic Newcastle Upon Tyne, England, United Kingdom

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Hyperoptic Newcastle Upon Tyne, England, United Kingdom

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This range is provided by Hyperoptic. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Locations: London / Bristol / Sheffield / Manchester / Liverpool / Glasgow / Newcastle

Salary: £28,000 base plus On Target Commission c£20,000-£45,000 per annum within this role which is being achieved currently

* As a field based sales role the working hours will be Monday to Friday 11.30am-8pm*

About the role

As a Residential Sales Advisor, you will be responsible for driving sales and raising awareness in Hyperoptic service-connected buildings and will be the face and voice of our brand to potential customers. You will conduct face-to-face selling of Hyperoptic service, taking all necessary steps to maximise the opportunity of the sales visit, delivering promotional materials, building rapport with residents, representing the company at events at residents' meetings, educating customers about our products and collecting customers' feedback.

Your KPIs within this role will be to knock on 100 doors per day and convert 3 sales. As you are promoted up through the bandings based on your sales, you will also then have the opportunity to start to reach out to website leads and flexibility of 1 day home working dependant on company requirements.

What will you be doing?

• Meet or exceed sales targets and increase sales conversion rate
• Make sure a schedule of visits are completed on daily basis
• Maximise potential of every interaction with potential customer
• Act as brand ambassador of the company
• Demonstrate company values in every interaction with customers
• Present benefits of our service in a clear and understandable way
• Promote Hyperoptic product and service advantages
• Collect customers' feedback about our brand, product, pricing, competitors influence, promotions

What we are looking for:

• Demonstrated good academic record
• Experience working in a sales role
• Experience of explaining a service or product to customers to deliver a sale, tailoring your approach to match the prospects needs
• Experience with complaint/feedback handling
• Highly motivated, energetic sales person who loves selling and who is up for a challenge
• Ambitious and comfortable with targets

Why work for us?

We're in our customer's corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!

Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022)

Some of our key Benefits

• 25 days' paid holiday increasing each year, to a max of 35
• Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
• Private medical Insurance provided by AXA health
• Life assurance giving you cover of 4 times your base salary
• Partnership with the Kings Trust
• Our pension scheme matches your contributions up to 4%
• Retail offers — discounts from hundreds of recognisable brands
• Free Hyperoptic broadband if you live in a Hyperoptic area
• Enhanced pay for new parents

We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.

What happens next?

• You apply
• We carefully review your application
• We'll get back to you — even if it's a no (for now)

For more information on the Hiring Manager or team for this role, please reach out to Emma Mantlewho can support with additional questions.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Industries

  Telecommunications

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