Residential Real Estate Assistant

Birketts; Chelmsford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Birketts seeks a Residential Real Estate Assistant to join its growing team in Chelmsford. This full-time role requires supporting a busy team with administrative duties, ensuring client communication, and maintaining an efficient filing system. Ideal candidates will have strong attention to detail and the ability to work effectively under pressure, contributing positively to team dynamics and client satisfaction.

Benefits

25 days holiday plus Bank Holidays

Private Healthcare with BUPA

Scottish Widows Pension Scheme

Life Assurance

Subsidised gym membership

Electric car scheme

Qualifications

• Passion for property-related tasks and confidentiality.
• Ability to maintain accuracy in high-pressure situations.
• Collaborative approach to improve client satisfaction.

Responsibilities

• Providing administrative support within the Residential Property team.
• Updating clients and agents, drafting contract packs.
• Maintaining client records and managing compliance.

Skills

Attention to detail

Organisational skills

Self-motivated

Communication

Ability to work under pressure

Job description

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Client:

Birketts

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Other

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EU work permit required:

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Job Reference:

a7ade0d10435

Job Views:

5

Posted:

14.07.2025

Expiry Date:

28.08.2025

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Job Description:

Purpose of job

At Birketts, our passion is to provide and deliver high quality legal advice but we also deliver a great experience when it comes to your career too! Through growth, Birketts is now currently recruiting for a Residential Real Estate Assistant to come and join our friendly and proactive team on a permanent basis to work full time (35 hours) in our Chelmsford office.

The Residential Real Estate Assistant is an exciting role where you will work as part of a very busy and rapidly growing Residential Property team to provide professional and dedicated support to a team leader.

Accountabilities

Purpose of job

At Birketts, our passion is to provide and deliver high quality legal advice but we also deliver a great experience when it comes to your career too! Through growth, Birketts is now currently recruiting for a Residential Real Estate Assistant to come and join our friendly and proactive team on a permanent basis to work full time (35 hours) in our Chelmsford office.

The Residential Real Estate Assistant is an exciting role where you will work as part of a very busy and rapidly growing Residential Property team to provide professional and dedicated support to a team leader.

Accountabilities

The successful Conveyancing Assistant will work as part of a team, assisting in providing an efficient and accurate administrative service. You will be:

Able to update clients and agents regularly and provide email and phone cover when team leader is not available

Drafting contract packs and ad hoc letters

Preparing files for completion and attending to post-completion matters through to file closure

Able to show initiative when responding to queries and actively try to seek solutions to problems

Supporting and building working relationships with the team leader and wider team members

Effectively liaising with staff from other departments and external contacts as required

Accurately maintaining and updating client and other relevant contact details on the firm’s database

Processing all forms including client questionnaires, money laundering form

Assisting in maintaining compliant and accurate file management and office systems

Proof reading all work, checking for spelling and grammar

Preparing report bundles both electronically and manually

Preparing completion statements and accounts forms

Scheduling and managing deeds to ensure records are kept up to date

Immediately clarifying instructions from fee earners should they be unclear or if deadlines are not made explicit

The candidate

Joining Birketts as a Residential Real Estate Assistant you will have a passion for all things 'property' related, you will understand the confidential element of the role and have the ability to work at a fast pace but still have the high level of attention to detail and accuracy.

You will play a key role in the provision of a high quality and responsive admin service, continuously applying improvements to increase client satisfaction, you will work collaboratively to maintain a consistency approach across the team.

Skills required:

Positive and professional approach

Able to communicate with a wide variety of different people from first time buyers to multi-million pound investor clients, buying and selling agents and mortgage brokers

Attention to detail

Strong organisational skills

Work efficiently and effectively under pressure and to deadlines

Self-motivated and reliable with an ability to use own initiative

Positive and professional approach

Equal opportunities

At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits:

25 days holiday (FTE) plus Bank Holidays

Long Service holiday award – 1 extra week every 10 years continuous service

Private Healthcare with BUPA (offered after probation is passed)

Scottish Widows Pension Scheme (5% employer / 5% Employee)

Staff Profit Share and Individual Performance Bonus Scheme

Salary sacrifice (Pensions, Staff Profit Share)

Life Assurance - 4 x salary / Permanent Health Insurance

Paid CSR Day

Enhanced Maternity/Paternity Leave

Subsidised gym membership

Electric car scheme

Agile/Hybrid Working Policy

Dress for your Day Policy

Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.

Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.

We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.