Residential Property Manager

Bradley Hall | North East; Newcastle upon Tyne; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent property company in Newcastle upon Tyne is seeking a proactive Residential Property Manager to oversee a dynamic residential portfolio. Responsibilities include managing tenant relations, ensuring compliance with housing legislation, and performing financial management. The ideal candidate will have 2-3 years of experience in residential property management, strong communication skills, and knowledge of relevant property management systems. This is an opportunity to join a supportive team focused on achieving high tenant satisfaction.

Qualifications

• At least 2–3 years in residential property management or a related field.
• Strong knowledge of UK housing legislation.
• Willingness to work towards relevant qualifications.

Responsibilities

• Ensure properties are well-presented, safe, and compliant.
• Manage tenant lifecycle efficiently and professionally.
• Oversee rent collection and financial performance.
• Maintain accurate records for tenancies and finances.
• Stay updated on housing legislation and compliance.

Skills

Knowledge of property management systems

Communication skills

Conflict-resolution abilities

Financial management skills

Proficiency in Microsoft Office

Attention to detail

Education

ARLA or TPI qualification

Job description

Overview

With over 35 years experience, Bradley Hall are well-recognised as one of the most prominent and successful property companies in the North of England. We offer a multi-disciplinary practice, with services provided in Valuation & Lease Advisory, Commercial Agency, Residential Agency, Land & Development, Building Surveying, Property Management and New Homes.

Over recent years, the company has grown beyond the North East, and now has a presence in Leeds, Manchester, Carlisle and Birmingham, with more on the horizon.

Our people are our biggest asset and key to our success, we pride ourselves on creating an environment whereby our teams are able to develop and reach their full potential by working towards our core values. Many of the existing department heads have grown and progressed into their roles, which highlights the company’s commitment to promoting from within.

Summary of Role

Are you ready to take ownership of a dynamic residential portfolio and play a key role in delivering an outstanding living experience for tenants? We are looking for an experienced, proactive, and highly organised Residential Property Manager to oversee the day-to-day running of our residential properties. This is an opportunity to bring your expertise to a varied and rewarding role where no two days are the same.

Responsibilities

Property Maintenance & Operations

• Take pride in ensuring properties are always well-presented, safe, and fully compliant.
• Coordinate with trusted contractors to deliver efficient repairs and maintenance.
• Carry out regular inspections to maintain high standards across the portfolio.

Tenant Relations

• Be the go-to contact for tenants, providing support and resolving queries with professionalism and care.
• Manage the full tenant lifecycle: from referencing and check-ins to renewals, rent reviews, and checkouts.
• Handle deposits and mediate disputes when required, ensuring a fair and transparent process.

Financial Management

• Oversee rent collection and associated fees, helping to maximise the financial performance of the portfolio.

Legal & Compliance

• Keep ahead of the latest legislation, including the Renters Reform Bill, ensuring full compliance across all properties.
• Manage legal processes when required, including evictions, with a professional and balanced approach.

Administration & Collaboration

• Maintain accurate and up-to-date records for tenancies, finances, and maintenance.
• Communicate effectively with tenants about policy changes, notices, and rent reviews.
• Collaborate with internal teams to deliver a seamless service.

Requirements

Experience: At least 2–3 years in residential property management or a related field.

Qualifications: ARLA or TPI qualified (or willing to work towards).

Skills:

• Strong knowledge of property management systems and UK housing legislation.
• Excellent communication and conflict-resolution abilities.
• Financial management skills and confidence handling tenancy processes.
• Proficiency in Microsoft Office with strong attention to detail and organisation