Residential Property Manager

JR United Kingdom; City Of London; On-site; GBP 55,000 - 64,000; Full time

Job summary

A leading property management firm in London seeks a Senior Leasehold/Mixed-Use Property Manager. The successful candidate will manage a diverse portfolio, ensuring compliance with legislation and high service standards. Ideal candidates will possess strong leadership skills and relevant qualifications, including IRPM or RICS.

Qualifications

• Proven experience managing residential leasehold and mixed-use developments.
• Strong understanding of landlord and tenant legislation.
• Capable of leading resident and tenant meetings effectively.

Responsibilities

• Manage a diverse portfolio of residential and mixed-use developments.
• Oversee the full-service charge cycle and financial reporting.
• Liaise with residential leaseholders and commercial occupiers.

Skills

Property management experience

Knowledge of landlord and tenant legislation

Client relationship management

Organizational skills

Communication skills

Education

IRPM or TPI qualification

RICS qualification (AssocRICS or MRICS)

Tools

Property management software (e.g., Propman)

Microsoft Office suite

Job description

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Residential Property Manager, london (city of london)

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Client:

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

My London-based client is looking to appoint a commercially astute and technically proficient Senior Leasehold/Mixed-Use Property Manager. The successful candidate will have a solid grasp of both residential leasehold and block management, as well as commercial property operations. They should be proactive problem-solvers with strong communication skills and the confidence to lead teams while delivering exceptional service across mixed-use portfolios. A well-rounded skill set encompassing technical knowledge, financial insight, and effective people management is key to success in this role.

Skills and Experience

• Proven experience in managing residential leasehold blocks and mixed-use developments
• In-depth knowledge of landlord and tenant legislation (both residential and commercial), along with best practices for service charge management
• Skilled in conducting Section 20 consultations and overseeing complex maintenance and major works projects
• Financially confident, with experience managing and reconciling residential and commercial service charge budgets
• Strong understanding of the Building Safety Act and associated compliance requirements
• Exceptional client relationship management skills, with experience engaging private leaseholders, resident directors, commercial tenants, and freeholders
• Highly organised with the ability to prioritise and manage multiple responsibilities effectively
• Confident in leading resident and tenant meetings, including AGMs, service charge reviews, and commercial tenant briefings
• Proficient in property management software (e.g., Propman) and the Microsoft Office suite
• Capable of mentoring junior team members and managing contractor relationships to ensure high service standards

Key Responsibilities:

• Manage a diverse portfolio of leasehold residential and mixed-use developments, delivering high-quality services to freeholders, RMCs, RTMs, and commercial tenants
• Oversee the full-service charge cycle, including budgeting, collection, reconciliation, and financial reporting for both residential and commercial components
• Lead major works and capital expenditure projects, ensuring full compliance with Section 20 consultation requirements
• Ensure adherence to lease terms, relevant landlord and tenant legislation, commercial lease obligations, and health and safety regulations
• Conduct regular site inspections to uphold high standards across all communal and commercial areas
• Act as a key liaison for residential leaseholders and commercial occupiers, managing queries, disputes, and tenancy compliance with professionalism
• Prepare and present board reports, attend AGMs and tenant meetings, and foster strong, lasting client relationships
• Oversee contractor performance and delivery of hard and soft services across the portfolio
• Provide mentoring and guidance to junior property managers and support staff to maintain service excellence
• Identify and implement opportunities for operational improvements and support wider business development and client retention initiatives
• Keep up to date with changes in property legislation, building safety regulations, and industry best practices

Qualifications & Background

• IRPM or TPI qualification (Member or Fellow) – essential or strongly preferred at this senior level
• RICS qualification (AssocRICS or MRICS) – advantageous or currently working towards
• Solid understanding of commercial lease clauses, including rent reviews, break options, and service charge apportionments
• In-depth knowledge of building safety compliance, including the Fire Safety Act 2021, Building Safety Act 2022, and EWS1 requirements
• Strong grasp of insurance processes, including claims management and asset protection best practices
• Experience with ESG initiatives, sustainability reporting, and strategies to enhance energy performance

My client is looking to pay £55k + bonus/benefits.

Please give me a call to discuss (Sam) 07917 042 950.

I am a specialist General Practice recruiter with over 9 years’ experience in the industry. If this role isn’t for you but you’d like to discuss your options, I’d love to hear from you.