Residential Pre-sales UK

Taylor Hopkinson; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in renewable energy is seeking an experienced Pre-Sales Engineer to support sales teams with technical insights. The role involves addressing customer concerns, developing sales tools, and training installers. Ideal candidates will have a strong background in residential solar PV systems and excellent communication skills.

Qualifications

• Strong experience in residential solar PV system management.
• Ability to translate technical jargon into customer-friendly language.

Responsibilities

• Identify customer concerns and build response strategies.
• Develop sales toolkits tailored to different regions.
• Assist with training of installer sales teams.

Skills

Technical Support

Customer Communication

Problem Solving

Education

Bachelor’s degree in Energy, Electrical/Mechanical Engineering

Job description

Taylor Hopkinson are proud to work alongside our client who deliver cutting-edge smart residential energy systems that seamlessly integrate PV, BESS, EV chargers and energy management.

We are currently searching for a Residential Renewable Energy Solutions Experienced Pre-Sales Engineer to assist the sales teams with technical support throughout each project.

Responsibilities

• Identify common customer concerns (regarding cost, performance guarantees, aftersales etc) and build response strategies.
• Develop sales toolkits (including scripts, comparison sheets and demo videos) tailored to different regions and customer profiles.
• Work closely with product teams to refine system designs based on the client feedback.
• To assist with the training of the installer sales teams and to update talk tracks based on field insights.
• Diagnose and report on installer pain points (including site survey errors, delayed quotes etc) and propose solutions to accelerate deals.

Required:

• Bachelor’s degree (Energy, Electrical/Mechanical Engineering preferred).
• Strong experience in residential solar PV system technical/pre-sales/installation management with full-process familiarity (design, component selection, installation, grid connection, maintenance).
• Experience with top-tier solar installers or involvement in SOP development preferred.
• Experience dealing with and a deep understanding of homeowner pain points, for example system efficiency, ROI period, roof compatibility, policy incentives.
• Proficient in core residential PV components (inverters, mounting systems, storage) and selection criteria.
• Knowledge of local regulations (grid connection, subsidies) and safety standards (electrical/structural).
• Ability to translate technical jargon into customer-friendly language and create standardised materials (FAQs, scripts, case studies).
• Experience developing training content and coaching sales teams.
• Fluent written and spoken English.
• Able to travel to London when required.

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