Residential Night Concierge (Supported Housing)

JULIAN HOUSE; Bath; On-site; GBP 20,000; Full time

Job summary

At Julian House, you can make a difference by joining as a Residential Night Concierge. This role offers the chance to provide support and security at supported accommodations while enjoying benefits like generous annual leave and professional development opportunities.

Benefits

Free monthly training sessions

Wellbeing support up to 6 counselling sessions

27 days annual leave plus bank holidays

30% staff discount at charity shops

20% staff discount at bike workshops

Generous pension scheme

Access to healthcare professionals

Supportive culture and regular feedback

Qualifications

• Experience in a similar overnight role preferred but not required.
• Full training and induction provided.

Responsibilities

• Ensure safety and security of buildings through routine checks.
• Be the first point of contact for the ‘on-call’ support worker.
• Monitor CCTV and patrol the premises regularly.

Skills

Independence

Communication

Alertness

Job description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

Job Role: Residential Night Concierge (Supported Housing)

Salary: £19,728 per year

Hours: 4 on 4 off, 7 PM – 3 AM

Contract type: Permanent

Location: Bath

Additional information:

• This role involves weekend and bank holiday working, working on a 4 on 4 of basis
• Please note that the shifts and hours are waking nightshifts that require individuals to be aware and alert throughout the duration

The Role:

As a Residential Night Concierge, you'll be the overnight and weekend on-site presence at Julian House's supported accommodations. Working independently, you'll ensure the safety and security of both the building and its residents while fostering positive relationships with neighbours and the community.

Responsibilities include:

• Maintaining the safety and security of the buildings and the facilities through routine property checks
• Be the first point of contact for the ‘on-call’ support worker
• Maintain a full and accurate log of events during the shift
• Actively ensure the security of the building, monitoring CCTV and patrolling at regular intervals through the evening and night
• In the absence of cleaning staff, carry out any cleaning duties of the common areas

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

Qualifications / Requirements:

• Experience in a similar overnight role is preferred but not required as full training and induction will be given

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Wellbeing-related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at [e-mail]. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!