Residential Lettings Coordinator

Ben Property Management Limited; City of Edinburgh; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein dynamisches Unternehmen sucht einen engagierten Teamplayer, der die gesamte Vermietungsprozess kennenlernen möchte. Diese spannende Rolle umfasst die Verwaltung von Immobilien, die Bearbeitung von Anfragen und die Durchführung von Inspektionen. Mit einer freundlichen Persönlichkeit und starken Kundenservicefähigkeiten können Sie in einem schnelllebigen Umfeld erfolgreich sein. Das Unternehmen bietet eine Vielzahl von Vorteilen, darunter eine private Krankenversicherung und einen persönlichen Rentenplan. Wenn Sie bereit sind, in einem wachsenden Unternehmen zu arbeiten, ist dies Ihre Chance!

Benefits

Private Krankenversicherung

Persönlicher Rentenplan

Lebensversicherung

Qualifications

• Erfahrung im Kundenservice und Organisation sind entscheidend.
• Ein sauberes, vollständiges Führerschein ist erforderlich.

Responsibilities

• Verwalten von Anfragen von Mietern, Vermietern und Auftragnehmern.
• Durchführen von Inspektionen und Berichten an Vermieter.

Skills

Kundenservice

Organisation

Teamarbeit

Education

12 Monate Erfahrung in der Wohnungsvermietung

Tools

Property Management Software

Job description

This is an exciting opportunity for an enthusiastic Team Player who is looking to gain an overview of the whole letting process. We are keen to secure someone who has a good level of energy, strong customer service skills, and a friendly personality. You must be extremely well organized as the role is very varied and fast-paced.

Ideally, you will have 12 months introductory experience of Residential Letting or a similar customer-focused background. A Full, Clean Driver's License is essential (Manual).

Primarily, duties will be property management based, and you will be responsible for the maintenance and compliance requirements of the portfolio of properties currently managed. The department has a wide remit and plays a key role in the management process and significantly contributes towards the brand name and reputation of the company.

Core Responsibilities:

The successful candidate will be required to:

1. Respond to tenant, landlord, and contractor enquiries
2. Solve property management issues
3. Administer contractors, keys, and tenant requirements
4. Respond effectively and efficiently to daily calls and emails regarding maintenance issues, instruct repairs as required
5. Carry out routine inspections, inventories, and checkout reports and report to landlords
6. Advise on general improvement works, repairs, obtaining estimates, and oversee work

General Tasks & Responsibilities:

1. First point of contact on the phone for Tenants, Landlords, and general enquiries
2. Carry out weekly search checks using Property Management software and update as necessary
3. Responsible for booking in necessary repairs as and when they arise
4. Constantly liaising with Landlords and Tenants keeping them fully updated on any repairs and general maintenance
5. Deal with the Safety Check Renewal Notices via Property management software
6. Keys – responsible for logging in and out via contractors
7. Maintaining a tidy office space
8. Assisting the Team whenever and wherever possible

The successful candidate will have the opportunity to grow with the business long-term.

Ben Property offers a generous package of benefits including a personal pension plan, private health insurance, and ‘death in service’ life assurance to all staff.

If you are interested in becoming an integral part of a rapidly growing business, please send us your curriculum vitae with a covering letter. We will keep your details on file should any appropriate vacancies arise.

Please forward your curriculum vitae to James Kerr at [e-mail]

Seniority level

Entry level

Employment type

Full-time

Job function

Education and Training