Residential Hub Lead — Youth & Family Interventions

Norfolk County Council; Norwich; Hybrid; GBP 36,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Health and wellbeing services

Flexible remote and hybrid working

Norfolk Rewards discounts

Local Government Pension Scheme

Job summary

Norfolk County Council – New Roads Service is seeking a Residential Hub Worker Portfolio Lead to drive outcomes for vulnerable young people aged 12-25. You will lead on a specialist portfolio, provide coaching to colleagues and partners, and deliver direct tailored interventions to enhance education, health and wellbeing outcomes.

You will supervise residential and edge-of-care staff, produce assessments and risk plans, and model best practice while supporting less experienced staff to develop

Qualifications

• Significant experience working with children, young people and families.
• Strong understanding of child development and safeguarding.
• Experience delivering evidence-based interventions in complex situations.

Responsibilities

• Leading on a specialist portfolio area within the New Roads Service.
• Providing operational guidance, coaching and support to colleagues and partner agencies.
• Delivering direct work and tailored interventions with young people and families.
• Supporting positive outcomes in education, health, wellbeing and relationships.
• Providing quality assurance and oversight of Residential and Edge of Care workers.
• Producing high-quality assessments, reports and risk management plans.
• Acting as a role model and supporting the development of less experienced staff.

Skills

Leadership

Coaching

Multi-agency collaboration

Communication

Safeguarding

Problem solving

Education

NVQ Level 3 in Residential Childcare

GCSEs or equivalent

Level 5 Leadership and Management

Job description

Norfolk County Council – New Roads Service is seeking a Residential Hub Worker Portfolio Lead to drive outcomes for vulnerable young people aged 12-25. You will lead on a specialist portfolio, provide coaching to colleagues and partners, and deliver direct tailored interventions to enhance education, health and wellbeing outcomes.

You will supervise residential and edge-of-care staff, produce assessments and risk plans, and model best practice while supporting less experienced staff to develop