Residential Block Manager

GKR London; Greater London; On-site; GBP 45,000 - 52,000; Full time

Job summary

A leading estate agency in Greater London is seeking a Residential Block Manager to oversee a portfolio of properties. The ideal candidate will have at least 4 years of experience in residential property management, ensuring compliance and delivering excellent customer service. Join a dynamic team that values professionalism and offers a supportive work environment.

Qualifications

• Minimum of 4 years residential property management experience.
• Ability to handle responsibilities independently.
• Experience with health and safety compliance.

Responsibilities

• Manage a specific portfolio of residential blocks and mixed-use properties.
• Liaise with clients, developers, and contractors.
• Conduct regular inspections and manage reactive maintenance.

Skills

Customer Service

Time Management

Communication

Job description

Residential Block Manager

Our client, a highly regarded and exclusive residential estate agency and property management company, is looking to strengthen their property management department with someone who has a few years of experience.

The company believes in delivering only the best in customer service and making every client/customer interaction enjoyable. With an incredible marketing team, motivated and passionate leaders, our client offers a fantastic and fun working environment that breathes excellence.

Suitable candidates will have a minimum of 4 years residential property management experience covering residential and block management. You must be comfortable working in a challenging yet enjoyable role and be able to handle responsibilities independently.

The job will involve the following:

• Manage a specific portfolio of mainly residential blocks, as well as some commercial and mixed-use properties.
• Liaise with Directors, clients, developers, leaseholders, tenants, or contractors verbally or in writing.
• Manage reactive maintenance works, including obtaining quotes and instructing works.
• Ensure compliance across your portfolio for all health and safety aspects.
• Handle documentation and correspondence with residents, along with service charge enquiries.
• Manage insurance claims, leasehold sales enquiries, Notices of Transfer, and submission of Companies House documentation.
• Develop a good understanding of service charge budgets, leases, and management agreements relevant to your portfolio.
• Set annual budgets for your buildings and assist with year-end accounting enquiries.
• Manage major works, including the s20 process.
• Communicate relevant updates to tenants.
• Maintain good time management.
• Attend Board, AGM, EGM, and residents' meetings.
• Maintain files and perform ad hoc tasks to ensure departmental efficiency.
• Respond professionally to calls and emails, providing excellent customer service.
• Conduct regular inspections, monitor conditions, and supervise site staff and contractors.
• Perform other tasks as reasonably allocated by the Directors.

If your experience aligns with the above and you're eager to join a professional, forward-thinking company, please contact us.

Salary: £45K negotiable + Benefits

For further information, please contact Grant Kaveney at GKR International on 0207 048 3304 or email: [e-mail]