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Resident Services Manager
JR United Kingdom
Milton Keynes
On-site
GBP 80,000 - 100,000
Full time
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Job summary
An established industry player is seeking a Resident Services Manager to oversee property management across multiple sites in Milton Keynes. This pivotal role involves ensuring excellent service for residents, maintaining property standards, and fostering a welcoming atmosphere. The ideal candidate will have a strong background in property management, exceptional communication skills, and a commitment to safety and compliance. Join a growing company with a stellar reputation in the rental accommodation sector, where your contributions will directly impact the quality of living for residents. This is an exciting opportunity to be part of a dynamic team focused on delivering outstanding service.
Benefits
Qualifications
- Experience in property management with strong customer service skills.
- Ability to coordinate maintenance and conduct property inspections.
Responsibilities
- Interact with residents to ensure a welcoming environment.
- Conduct property viewings and coordinate maintenance tasks.
- Manage administrative duties related to health and safety.
Skills
Education
Job description
Social network you want to login/join with:
Cobalt Recruitment
Milton Keynes, Northampton and West Midlands
Other
Yes
5
24.04.2025
08.06.2025
Resident Services Manager
Our client:
Cobalt are pleased to be representing one of the industry's leading BTR focused businesses, to help with their recruitment for a Resident Services Manager to have the oversight of part of their company's portfolio based across Milton Keynes and Northampton.
This business has a leading reputation across the property industry, and have a great growth trajectory within the sector, bringing on some of the finest rental accommodation in the UK.
This is a multi site role with travel across different sites but mainly Milton Keynes - car driver essential!
The role:
In this role, you will be a pivotal member of the property management team, ensuring that residents receive an excellent service, that the buildings are maintained and managed efficiently to the company standard, and the team works as one.
Responsibilities include:
- Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home.
- Conducting customers viewings and tours.
- Coordinating maintenance and liaising with contractors regarding reactive works.
- Undertaking pre-let inspections and scheduled property inspections.
- Building security and resident administration in line with GDPR.
- Logging and reporting all Health and Safety tasks.
- Administrative duties predominantly revolving around reports producing system reports.
Perks and benefits:
- Discretionary bonus.
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