Resident Services

Integro Partners; United Kingdom; On-site; GBP 28,000 - 30,000; Full time

Job summary

Join a leading property management company as a Resident Services Manager in Sheffield, where you'll enhance resident satisfaction and community engagement. This role involves overseeing property viewings, maintaining asset integrity, and serving as a liaison with maintenance services. With a competitive salary and the opportunity to shape resident experiences, this is a pivotal role for a customer-oriented leader.

Qualifications

• Proven experience in a customer-facing management role.
• Solid understanding of the residential rental market.
• Technologically confident with multi-platform adaptability.

Responsibilities

• Deliver service excellence and foster community engagement.
• Ensure operational standards are consistently met.
• Coordinate community initiatives and provide responsive support.

Skills

Customer Service

Community Engagement

Operational Management

Tools

Microsoft Office

Job description

Resident Services
up to GBP30,000 Plus car allowance
Sheffield

Become the Resident Services Manager at a specialist property management company dedicated to providing high-quality, affordable homes and an outstanding living experience for our residents. In this permanent role, you'll play a pivotal part in shaping the resident experience across our thriving communities, earning a competitive salary ranging from GBP28,000 to GBP30,000 per year.
- Deliver service excellence and foster community engagement- Ensure operational standards are consistently met- Enhance resident satisfaction through responsive, high-quality support

Preferred Requirements:

• Lead and oversee property viewings to drive occupancy and conversion
• Maintain asset integrity through regular building inspections and compliance with health and safety protocols
• Coordinate community initiatives and provide responsive support to enhance resident satisfaction
• Act as the key liaison with the maintenance helpdesk, ensuring timely resolution of repairs and high-quality outcomes
• Proactively identify and escalate community or operational issues to senior stakeholders

Preferred Qualifications:

• Proven experience in a customer-facing management role within the residential property, hospitality, or flexible workspace sectors
• Solid understanding of the residential rental market, including key operational requirements
• Technologically confident, with proficiency in Microsoft Office and the ability to adapt to multiple business systems and digital platforms

Disclaimer
Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience