Resident Liaison Officer (Social Housing Contractor) | Permanent | Amersham, Bucks

Pinnacle Recruitment Ltd; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in social housing is seeking a Resident Liaison Officer for a permanent role based near Amersham, Bucks. The successful candidate will play a key role in supporting residents throughout the construction process, ensuring effective communication and safety on-site. Ideal for an individual with a strong customer care background in the social housing sector and relevant construction knowledge.

Qualifications

• Experience in the Social Housing sector dealing with customer care required.
• Full UK driving licence is a must.
• Understanding of construction processes and systems is advantageous.

Responsibilities

• Support residents on any possible issues during projects.
• Assist the site manager with safety and welfare concerns.
• Produce literature to inform residents about work details.

Skills

Customer Care

Communication

Self-Motivation

Teamwork

Tools

Microsoft Excel

Microsoft Word

Job description

Resident Liaison Officer (Social Housing Contractor) | Permanent | Amersham, Bucks

Home » Construction » Resident Liaison Officer (Social Housing Contractor) | Permanent | Amersham, Bucks
Salary: £25,000 - £30,000 + package
Location:
Region: Buckinghamshire

I have a great opportunity for a Resident Liaison Officer to join a well-established Social Housing Main Contractor on a permanent basis, based out of their offices near Amersham, Bucks.

The company are a family run business that have been around for approximately 35 years. They have a wide and varied client base which include Local Authorities, Housing Associations and Private Sector Clients.

The business has a young, dynamic and energetic management team with a strong business plan in place; they are consistently developing their client base as well as continuously winning repeat business from existing clients due to the quality of their work.

They are looking for a Resident Liaison Liaison to join them on a permanent basis as soon as possible. The company offices are based near Amersham, and their area of operations is predominantly in Hertfordshire and North West London.

Duties include:

• Work closely with the residents and provide full support on any possible issues
• Work closely with the site manager to highlight any possible concerns with site safety or welfare to both residents and site operatives
• Support the site manager with quality control, environmental and H&S requirements in line with company procedures
• Produce and deliver literature to residents informing them of start dates / details of works etc.
• Record and report any complaints made, ensure that all complaints are dealt with professionally and are resolved in a timely manner
• Provide continual support to residents whilst works are being carried out to their property

The Ideal Candidate:

• Self-motivated person who has worked in the Social Housing sector dealing with customer care
• The candidate will be site based and they must be able to work on their own initiative with managerial guidance
• Have a full valid UK driving licence
• Have a good understanding of construction processes and systems
• Ability to work as part of a team
• Good communication skills, both written and verbal
• Proficiency using office IT applications such as Microsoft Excel and Word or equivalent software
• Be punctual and have good timekeeping
• Can take instruction and effectively carry out tasks

If you are a Resident Liaison Officer and you are interested in this role, please apply with an updated CV or call Rob on: 07733 529 573

Apply For This Job

Title

Name

Address

Postcode

Your Email

Attach CV