Resident Liaison Officer - Refurbs / Maintenance

Approach Personnel Ltd; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing maintenance contractor is seeking an experienced Resident Liaison Officer for their refurbishment team in Leeds. Your role includes assisting tenants through the refurbishment process, and you'll be part of a supportive team. Benefits include 26 days holiday, life assurance, private medical insurance, and bonus potential.

Benefits

26 Days holiday + bank holidays

Life Assurance

Pension

Private medical insurance

Access to discount portal

Digital GP

Bonus entitlement based on performance

Employee assistance programme

Qualifications

• Proactive and engaging individual.
• Experience with CRM systems is preferred but not required.

Responsibilities

• Deliver an excellent customer experience, driving high satisfaction levels.
• Collaborate with the Senior Resident Liaison Officer.

Skills

Exceptional communication skills

Strong administration skills

Customer service experience

Tools

Microsoft Office

Job description

Are you a Resident Liaison Officer looking for a new challenge?

Are you looking to work for a business that cares for its employees?

Approach Personnel is working in partnership with a successful and growing maintenance contractor that is currently recruiting for an experienced Resident Liaison Officer to join their refurbishment team on a large new contract in Leeds. The Resident Liaison Officer will assist tenants with refurbishment aspects, including new kitchens and bathrooms.

What's in it for you?

• 26 Days holiday + bank holidays
• Life Assurance
• Pension
• Private medical insurance
• Access to discount portal
• Digital GP
• Bonus entitlement based on performance
• Employee assistance programme

Key Responsibilities:

• Deliver an excellent customer experience, driving high satisfaction levels
• Work within a wider delivery team
• Collaborate with the Senior Resident Liaison Officer

What we are looking for:

• Proactive and engaging individual
• Exceptional communication skills
• Strong administration skills
• Proficiency in Microsoft Office
• Customer service experience
• Experience with CRM systems is preferred but not required

This vacancy is being advertised on behalf of Approach Personnel Ltd, operating as an employment business. We recruit temporary to permanent staff across the UK. If this job isn't suited to your preferences, please contact us at (phone number removed) to leave your details. We will contact you when a suitable opportunity arises.