Resident Liaison Officer

Randstad CPE; London; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading Maintenance Contractor in London is seeking a Resident Liaison Officer to support a well-established team delivering refurbishments and repairs to social housing. The ideal candidate will ensure communication with tenants regarding repairs and complaints. A full UK driving licence is required, and a competitive salary of £33,000 plus benefits is offered.

Benefits

Car allowance

Benefits

Qualifications

• Previous experience in a RLO role within a similar industry, ideally Social Housing.
• Full UK driving licence required.
• Comfortable travelling around North and South London.

Responsibilities

• Liaise with tenants regarding repairs and updates on progress.
• Ensure complaints are received in accordance with policy and procedures.
• Deliver agreed targets within your service area.

Skills

Excellent communication

Comfortable with in-person and telephone conversations

Tools

Company van

Job description

Looking for a Resident Liaison officer to join a leading Maintenance Contractor in North London

Offering a competitive salary of £33,000 + car allowance and benefits

Working on a Planned Maintenance contract you will provide support to a well established team that deliver refurbishments and repairs such as Kitchens, bathrooms and roofing works to social housing properties
Your role will be to liaise with tenants regarding repairs, update on progress and make sure any complaints are received in accordance with policy and procures.
Ensuring agreed targets are delivered within your service area and complaints received in accordance with policy and proceduresRequirements:

Previous experience in a RLO role within a similar industry, ideally Social Housing
Be comfortable travelling around North and South London (company van provided)
Have a full UK driving licence
Are an excellent communicator comfortable with in person and telephone conversationsIf you are interested in this role, or would like more information please attach an updated cv and we will be in touch

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Job Info

Job Title:

Company:

Location:

£30000 - £32000 Per annum car allowance + benefits

Posted:

Jul 17th 2025

Closes:

Aug 17th 2025

Sector:

Construction

Contract:

Permanent

Hours:

Full Time

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