Resident Liaison Officer

Fortus Recruitment Group; Harlow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the repairs and maintenance industry is seeking an experienced Resident Liaison Officer to join their planned works team. This role involves managing resident relationships, booking appointments, and conducting condition surveys on occupied properties. With strong communication and teamwork skills required, this temporary to permanent position offers an immediate start.

Qualifications

• Experience working as a Resident Liaison Officer.
• Strong communication skills over the phone and face to face.
• Ability to work within a team and independently.

Responsibilities

• Booking appointments to visit occupied properties.
• Carrying out condition surveys.
• Dealing with resident complaints.

Skills

Communication

Teamwork

IT skills

Job description

Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry.

Our client are currently looking for an experienced Resident Liaison Officer to join their planned works team.

My client are based in Hertfordshire, and they are carrying out a planned works programme across Essex. Works are being carried out to occupied properties and include planned maintenance refurbishment projects which is mainly external and FRA renewal works.

Within this role, day to day duties will include but not be limited too;

• Booking in appointments to visit occupied properties
• Carrying out condition surveys
• Dealing with resident complaints
• Working hand in hand with the site team to get works completed to the correct standard
• Building strong relationships with tenants and contractors

My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired.

This is a temporary to permanent and they are looking to get someone started immediately.

Please apply directly for this role or contact Angel Rhodes for more information.

Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.