Residences Manager

RENDALL & RITTNER LIMITED; City Of London; On-site; GBP 38,000; Full time

Job summary

A leading property management company in London seeks a Residences Manager to oversee premier properties in Mayfair. The role demands exceptional customer service skills and experience in property management, ensuring a luxurious living environment. Responsibilities include managing maintenance, providing high-quality concierge services, and fostering strong resident relationships. Competitive salary up to £38,000 per annum and various perks offered.

Benefits

Fully funded training programs

25 days holiday plus national holidays

Competitive salary and bonuses

Employee Assistance Programs (EAP)

Qualifications

• Experience in residential property management is preferred.
• Strong customer service skills.
• Ability to maintain high standards of professionalism.

Responsibilities

• Provide professional welcome to residents and guests.
• Oversee building maintenance and compliance.
• Offer tailored concierge services.

Skills

Professional demeanor

Building maintenance oversight

Interpersonal skills

Concierge service delivery

Job description

Overview

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Description
Exciting Opportunity Alert! Join Rendall & Rittner as a Residences Manager

Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Residences Manager. This is an incredible career opportunity with a fantastic package.

Position: Residences Manager

Location: 36 & 37 Hertford Street Residences - Mayfair, W1J 7SE

Working Hours: Monday - Friday 0800 - 1700

Salary: up to £38,000 per annum

Contract: A permanent position that offers stability and room for growth.

What you get from Rendall & Rittner

Award-Winning: Join an established and celebrated company known for delivering first-class property management services.

Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.

Perks: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.

Compensation: Get rewarded with a competitive salary and discretionary bonuses.

Time Off: 25 days of holiday plus national holidays.

Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house \"TSS\" temp team.

Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. *

Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.

Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.

Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.

About the development

36 & 37 Hertford Street Residences is a boutique residential development in the heart of Mayfair, with the scheme designed to offer discreet, high-end living in one of London's most exclusive neighbourhoods. The beautiful estate comprises 16 luxury apartments across two elegant Georgian buildings, one of which is Grade II listed. Interiors by Albion Nord and A.LONDON feature natural materials, high ceilings, and light-filled spaces inspired by the work of 18th-century architects Robert Adam and Henry Holland. Ideally located just a short walk from Green Park Station.

Key Responsibilities and Requirements

As a Residences Manager at Rendall & Rittner, you will:

• Provide a warm, polished, and professional welcome to residents and guests, embodying the elegance and exclusivity of Mayfair.
• Oversee building maintenance and compliance, preserving the grandeur of the Georgian architecture.
• Work closely with both the building development and management teams.
• Offer tailored concierge services, including bespoke transport arrangements, reservations, and local recommendations.
• Collaborate seamlessly with the adjacent luxury hotel's team, enhancing the boutique experience for residents.
• Coordinate with security and building management to ensure safe and secure access at all times.
• Respond promptly to resident enquiries, ensuring discretion and professionalism.
• Manage deliveries, post, and packages with care, reflecting the high standards of service synonymous with Mayfair.
• Foster strong relationships with residents, leaseholders, and service providers, acting as an ambassador for one of Mayfair's hidden gems.
• Maintain a pristine front-of-house environment, ensuring a consistently high standard of presentation.
• Uphold confidentiality and act as an ambassador for the development, enhancing its reputation as a sought-after address.
• Support residential sales and marketing efforts, enhancing the development's reputation.
• Becoming familiar with the buildings Maintenance and Equipment and working with contractors during maintenance and repairs.

How to Apply

Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. "Ref #LI-SK1"

Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary.

Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!