Residences Credit Controller

TN United Kingdom; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading university in London seeks a Residences Credit Controller to manage invoice generation and debt collection for its residential estate. The ideal candidate will have a degree in finance or accounting, relevant experience, and strong planning and attention to detail skills. This role offers competitive salaries, a generous pension scheme, and various professional development opportunities, with support for flexible working arrangements.

Benefits

Competitive salaries

Generous pension scheme

30 days’ leave per year

Season ticket loan scheme

Flexible working arrangements

On-site nursery at Mile End campus

Qualifications

• Experience in a Higher Education finance environment preferred.
• Knowledge of Agresso and Kinetics systems.
• Key skills include planning, attention to detail, and complaint resolution.

Responsibilities

• Responsible for effective invoice generation and debt collection.
• Operational liaison with the central credit control team.
• Support in delivering customer-focused services.

Skills

Planning

Attention to detail

Complaint resolution

Education

Degree in finance or accounting

ICM qualification

Tools

Agresso

Kinetics

Job description

Residences Credit Controller, London Borough of Tower Hamlets

Client: Queen Mary University of London

Location: London Borough of Tower Hamlets, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: b9fd781ec0c2

Job Views: 3

Posted: 23.05.2025

Expiry Date: 07.07.2025

Job Description:

About the Role

The post holder will be responsible for effective invoice generation and debt collection for the Queen Mary residential estate, with operational liaison with the central credit control team at Queen Mary.

About You

Experience in a Higher Education finance environment is preferred, with knowledge of Agresso and Kinetics systems. Qualifications should include a degree with relevant financial or accounting experience, such as an ICM qualification. Key skills include planning and managing workload within deadlines, excellent attention to detail, and experience in complaint resolution.

About the Section and Directorate

The post holder will support the Head of Housing Services and Residences Finance Officer in delivering customer-focused services, including residential fee advice, payment plans, financial guidance, and funding options for students, with signposting to student support services.

About Queen Mary

Queen Mary University of London values diversity of ideas, fostering social justice and academic excellence to achieve impactful outcomes. We embrace diverse perspectives to stimulate original thought.

Benefits

We offer competitive salaries, a generous pension scheme, 30 days’ leave per year (pro-rata for part-time/fixed-term), a season ticket loan scheme, and various personal and professional development opportunities. Our policies support work-life balance and inclusivity, including flexible working arrangements and campus facilities such as an on-site nursery at Mile End campus.

Queen Mary is committed to diversity and inclusion, making reasonable adjustments during recruitment for candidates with disabilities. We welcome applications from candidates seeking flexible work arrangements.