Residence Engineering Coordinator

Four Seasons Hotel; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in luxury hospitality is seeking a Residence Engineering Coordinator to provide administrative support within their Engineering Department in London. This role focuses on coordinating maintenance and ensuring compliance with health standards while fostering excellent resident satisfaction. The ideal candidate is proactive, resourceful, and possesses strong interpersonal skills, with opportunities for career development offered.

Benefits

Highly competitive remuneration package

Excellent training and career development opportunities

Complimentary accommodation at other Four Seasons Hotels

Uniform laundry and meal allowance

Health Cash Plan and Life Insurance

Employee Recognition Programmes

Qualifications

• Excellent interpersonal and communication skills.
• Ability to prioritize and work under pressure.
• Resourceful and proactive attitude.

Responsibilities

• Coordinate repairs and maintenance across the Residence.
• Provide administrative support to the Engineering Department.
• Ensure compliance with Health and Safety regulations.

Skills

Interpersonal skills

Communication skills

Resourceful

Proactive

Multi-tasking

Tools

Microsoft 365

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who strive to improve, push ourselves to new heights, and treat each other as we wish to be treated. Our team members worldwide create exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe the best way to enable our people to deliver these experiences is through a world-class employee experience and company culture.

At Four Seasons, we value recognizing familiar faces, welcoming new ones, and treating everyone with respect. Whether you work, stay, live, or discover with us, our purpose is to create lasting impressions, believing life is richer through genuine connections.

About the location:

Residence Engineering Coordinator – Full Time

Located in Mayfair, Twenty Grosvenor Square is becoming a new reference for residential living in London, offering extraordinary amenities, meticulous detailing, and Four Seasons services that create a carefree homeownership experience.

We are seeking a Residence Engineering Coordinator passionate about providing administrative support and clerical expertise to the Engineering Department. The role involves responding to inquiries efficiently, courteously, and professionally to maximize customer satisfaction while adhering to Four Seasons’ policies.

Join Our Team

Founded in 1961 by Isadore Sharp, Four Seasons is renowned for its dedication to the highest standards of service. The company has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotelkeeping and residential servicing. We have redefined luxury for the modern traveler and homeowner.

Now in its sixth decade, Four Seasons continues to grow globally, with over 100 properties across every continent except Antarctica. Our Private Residences deliver unmatched quality and service, making the brand a promise of a remarkable quality of life.

In addition to hotels and resorts, Four Seasons offers residence management services with the same care and personalized service. Twenty Grosvenor Square is the first Stand Alone Private Residence by Four Seasons.

Responsibilities

• Coordinate and support high-quality repairs and maintenance across the Residence, ensuring safety, efficiency, and high standards.
• Provide hands-on assistance when appropriate, based on technical expertise and operational needs.
• Deliver administrative and clerical support to the Engineering Department, handling inquiries promptly and professionally to ensure resident satisfaction.
• Ensure compliance with legislation, Health and Safety regulations, Emergency Procedures, and Four Seasons’ standards, fostering a culture of safety, service excellence, and operational compliance.

What we are looking for

• Hardworking and respectful.
• Excellent interpersonal skills to build relationships with the Four Seasons team, external engineers, and contractors.
• Good knowledge of Microsoft 365.
• Strong communication skills, both written and verbal, with proper email etiquette.
• Resourceful and proactive.
• Ability to multi-task, prioritize, work under pressure, and work independently.
• Ability to interact effectively with people at different levels.

Benefits

• Highly competitive remuneration package.
• Excellent training and career development opportunities.
• Complimentary accommodation at other Four Seasons Hotels and Resorts.
• Uniform laundry and meal allowance while on duty.
• Diverse and challenging work environment.
• Opportunities for a successful career with global potential.
• Health Cash Plan and Life Insurance.
• Employee Recognition Programmes and more!