Resettlement Support Officer

Capita; Torpoint; On-site; GBP 30,000; Full time

Job summary

A leading company is seeking individuals to support personnel selection and resettlement interviews for service leavers. The role involves administrative duties, coaching, and promoting learning opportunities. Join a collaborative team dedicated to enhancing training and support services under Project Selborne with a competitive salary and excellent benefits.

Benefits

23 days’ holiday (rising to 27)

Company matched pension

15 weeks’ fully paid parental leave

Voluntary lifestyle benefits

Access to gym facilities

Good training opportunities

Paid volunteering day

Qualifications

• Prior experience in a coaching or supportive role.
• Experience within the Royal Navy is preferred.
• Ability to obtain UK SC clearance.

Responsibilities

• Carry out personnel selection and service leaver interviews.
• Provide guidance on learning & training opportunities.
• Promote awareness of Resettlement support.

Skills

Interpersonal skills

Report writing

Coaching

Support

Education

Knowledge of the resettlement system

Job description

Social network you want to login/join with:

• Carrying out supportive and insightful personnel selection and early service leaver interviews in relation to resettlement
• Attending one to one meetings with leavers and phase 1 recruits
• Producing, recording and administering phase 1 recruit documentation
• Signposting personnel for further advice and guidance in relation to learning & training
• Promoting and facilitating opportunities for accessing and funding externally delivered elective learning opportunities (including e-learning courses and materials)
• Proactively raising awareness of Resettlement amongst Service Leavers, to ensure Service Leavers are aware of the Resettlement support to which they are entitled and understand how to access such support

What we’re looking for:

• Excellent interpersonal skills
• Ability to write reports
• Previous experience in a role where you have coached, taught, supported individuals
• Any experience within the Royal Navy, would be an advantage
• Knowledge of the resettlement system, would be an advantage
• Must be able to obtain UK SC clearance

About Project Selborne:

Project Selborne is a £1 billion, 12-year contract which commenced operations on 1 April 2021. It is a strategic partnership between Team Fisher (a consortium of partners, led by Capita) and the Royal Navy, to transform 80% of shore-based training for sailors, submariners and marines.

We’re proud of our Team Fisher and Royal Navy strategic partnership. Working across 14 locations, we’re operating under a ‘Whole Force’ approach, working openly and putting collaboration at the heart of everything we do. We have a mix of uniformed and non-uniformed colleagues who are collectively delivering together. Our combined training approach brings together the very best subject matter expertise. Together we bring depth, understand and real-life hands-on experience, alongside a wealth of industry and academic best practice to develop and implement the latest learning techniques, modernisation and quality improvements.

What’s in it for you?

• Offering a salary of £29,500 pro rata
• 23 days’ holiday (rising to 27) pro rata with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Site offers free secure parking, gym facilities, shop
• Good training on offer
• Opportunity to develop skills with access to courses

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.