Resettlement Officer

Rother District Council; Middlesbrough; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in England seeks to expand their Resettlement Team. The successful applicant will provide essential housing support to vulnerable households facing resettlement challenges. Responsibilities include case work for families from Ukraine and Afghanistan, conducting needs assessments, and delivering tailored support plans. The role offers competitive salary, hybrid working, and professional development opportunities.

Benefits

Flexible working arrangements

Membership of the Local Government Pension Scheme

Professional development opportunities

Range of staff benefits

Qualifications

• Experience of direct client case work providing advice and support.
• Excellent listening skills and ability to empathise.
• Appropriate IT skills including experience in using Microsoft Office products.

Responsibilities

• Provide housing-related support services for vulnerable households.
• Assist families on Ukraine and Afghan Resettlement Programmes.
• Carry out Needs Assessment and produce support plans.

Skills

Direct client case work experience

Excellent listening skills

IT skills (Microsoft Office)

Job description

Overview

Rother District Council are expanding their Resettlement Team and are looking for an individual with the experience, knowledge and expertise to assist with the delivery of their Resettlement Schemes. This is a unique opportunity to engage with partner services in Health, Housing, Education and Social Care alongside key community and faith groups to ensure vulnerable households fleeing conflict are effectively supported to resettle in East Sussex.

Responsibilities

• Providing housing-related support services and working closely with a number of local stakeholders towards the successful resettlement of vulnerable displaced households
• Housing management for families residing in Council owned temporary accommodation
• Assisting families on Ukraine schemes, as well as the Afghan Resettlement Programmes and UK Resettlement Scheme
• Carrying out a Needs Assessment and work with migrant families to produce a support plan within one week of arrival. Providing regular support visits in accordance with the support plan and reviewing the plan at regular intervals to ensure ongoing support
• Providing advice and support to refugees on benefits, employability, statutory, voluntary, and mainstream services, schools/colleges, and health services
• Experience of direct client case work providing advice and support to customers on statutory, voluntary and mainstream service
• Excellent listening skills and the ability to empathise as well as establish professional boundaries
• Must be able to be flexible with working hours for occasional evening and weekend working
• Provable ability to take a flexible and creative approach to problem-solving
• Appropriate IT skills including experience in using Microsoft Office products
• Flexibility around competitive salary and annual leave entitlement plus statutory holidays
• Membership of the Local Government Pension Scheme
• Flexible and hybrid working arrangements subject to service requirements
• A clear career pathway and continuing professional development opportunities
• A range of staff benefits to help you boost your wellbeing and make your money go further

Qualifications and Skills

• Experience of direct client case work providing advice and support to customers on statutory, voluntary and mainstream service
• Excellent listening skills and the ability to empathise as well as establish professional boundaries
• Appropriate IT skills including experience in using Microsoft Office products

Benefits

• Flexible and hybrid working arrangements subject to service requirements
• a competitive salary and annual leave entitlement plus statutory holidays
• membership of the Local Government Pension Scheme
• a clear career pathway and continuing professional development opportunities
• a range of staff benefits to help you boost your wellbeing and make your money go further