Resettlement Caseworker

TN United Kingdom; Wales; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Resettlement Caseworker to provide vital support to families relocating to Flintshire. This role involves managing a caseload, assisting families with paperwork, and liaising with various agencies to ensure smooth transitions for those resettling. The ideal candidate will have experience in providing advice to vulnerable individuals and a strong understanding of the UK benefits system. Join a dedicated team committed to making a difference in the lives of families and individuals as they integrate into their new community.

Qualifications

• Experience in a similar role supporting vulnerable individuals.
• Strong knowledge of statutory and voluntary sector services.

Responsibilities

• Managing a caseload and providing comprehensive support to families.
• Assisting families with essential paperwork and service applications.

Skills

Experience in providing benefits advice

Knowledge of UK benefits system

Excellent communication skills

Ability to work independently

Strong understanding of housing regulations

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

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Resettlement Caseworker
Location: Flintshire
Contract: 3 months, potential temp to perm
Hours: 20 hours per week
We are looking to recruit a Resettlement Caseworker to provide intensive support and advice to families relocating to the area.
THE ROLE
As a Resettlement Caseworker, you will be responsible for providing expert, holistic support to families resettling in Flintshire. You will work closely with a range of agencies and service providers to ensure positive outcomes for families and individuals who have arrived as refugees.
Key responsibilities include:

• Managing a caseload, offering comprehensive support and advice on social, mental, and financial wellbeing
• Preparing for the arrival of new families and ensuring residence arrangements are in place
• Assisting families with essential paperwork and applications for services
• Providing referrals and acting as a liaison with relevant agencies
• Supporting families in accessing translation services and other practical needs
• Offering guidance to help families integrate into the local community
• Ensuring accurate record-keeping and reporting as required

THE CANDIDATE
The ideal candidate will have previous experience in a similar role, supporting vulnerable individuals and managing caseloads independently. You will have a strong knowledge of statutory and voluntary sector services.
Additional requirements:

• Experience in providing benefits, housing, or debt advice to vulnerable individuals
• Strong understanding of the UK benefits system and housing regulations
• Proven ability to work independently and manage time effectively
• Excellent communication skills and the ability to work in partnership with external agencies
• Proficiency in using Microsoft Office tools, including Word, Excel, and Outlook