Reserve Traffic Office Administrator

Royal Mail Group; Derby; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Reserve Traffic Office Administrator to support a safe and efficient fleet operation. This role is crucial for maintaining accurate data and ensuring compliance with European regulations. You will be responsible for updating the Distribution Management System, managing vehicle keys, and conducting daily debriefs with drivers. The position offers a competitive hourly rate, flexible shifts, and opportunities for career development. Join a forward-thinking organization that values diversity and inclusion while providing excellent benefits and a supportive work environment.

Benefits

Competitive Pay

Shift Allowance

Overtime Pay

22.5 Days Holiday

Contributory Pension Scheme

Career Development Opportunities

Full Uniform

Parental Leave Policies

Discounts on Vouchers

Discounts on Gym Memberships

Qualifications

• Experience in administrative roles preferred.
• Ability to maintain confidentiality and meet deadlines.

Responsibilities

• Update Distribution Management System daily with correct data.
• Ensure compliance with European legislation for vehicle tracking.

Skills

Organizational Skills

Data Entry

Microsoft Excel

Microsoft Word

Adaptability

Confidentiality

Education

Previous Administrative Experience

Tools

Distribution Management System

Isotrak

Business Asset Tracker

Vision FTA

Job description

Reserve Traffic Office Administrator

Job Reference: 323029

Location: East Midlands Vehicle Operating Centre, DE74 2SA

Job Type: Permanent contract

Hours: 40 hours per week across Monday - Sunday to cover early, late, and night weekday and weekend shifts as required

There has never been a more exciting time to join us! We are reinventing Royal Mail for the future, and now is the perfect time to join us on that journey.

The Traffic Office Administrator is a vital role at East Midlands VOC, supporting a safe, efficient, and cost-effective fleet. You will:

1. Ensure that the Distribution Management System is updated daily with correct data, and all drivers are de-briefed at the end of their duty.
2. Ensure that Isotrak, Business Asset Tracker, and Vision FTA are kept up to date to comply with European legislation.
3. Issue vehicle keys and logbooks in line with Royal Mail standards.
4. Download digital tacho cards according to Royal Mail policy.
5. Carry out daily debriefs with drivers and escalate unresolved issues to the shift manager.
6. Ensure planned vehicle maintenance is carried out and records are kept up to date.

Additional admin duties may be required as needed.

As a Reserve Traffic Office Administrator, flexibility is essential as shifts cover a 24-hour period, details of which will be discussed at the interview.

About You

• Organised, independent, and adaptable.
• Computer literate with knowledge of Microsoft Excel and Word.
• Capable of inputting data within deadlines while maintaining confidentiality.
• Previous experience in an administrative role is preferred.
• Full UK driving license with less than 6 penalty points, suitable for driving up to 3.5t vehicles.

What We Offer

We offer competitive pay and benefits, including:

• A guaranteed hourly rate of £12.54 per hour (paid monthly, adjusted for part-time hours).
• Shift allowance for certain shifts.
• Overtime paid at x1.25 for hours over 40 per week.
• 22.5 days holiday, increasing with service, with options to buy extra leave.
• Contributory pension scheme.
• Opportunities for career development.
• Full uniform for contracts longer than three months.
• Excellent parental leave policies.
• Various discounts on high street vouchers, travel, attractions, beauty products, and gym memberships.

How to Apply

If you're ready to become a Traffic Office Administrator, hit the apply button now. Successful applicants will be invited for an interview.

Royal Mail values diversity and is committed to inclusion. We support adjustments during the application process and welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.

For more about Royal Mail Group and our values, visit: https://www.internationaldistributionsservices.com/en/about-us/