Reservations Team Lead - Maternity Cover

OSD Healthcare; Hemel Hempstead; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a pioneering healthcare organization as a Reservations Team Lead in Hemel Hempstead. This full-time, fixed-term role covers maternity leave, offering a competitive salary and benefits. Lead the reservations team to ensure efficient scheduling of patient appointments and procedures. Ideal candidates will have strong administrative skills, experience in healthcare, and excellent communication abilities.

Benefits

33 days annual leave

Contributory pension scheme

Life Insurance

Private Medical Insurance

Contribution towards Eye Care

Cycle to Work Scheme

Employee Assistance

OSDH Discount

Discounted Cinema Tickets

Free on-site parking

Qualifications

• Experience in administration services ideally within healthcare.
• Experience supervising staff and dealing with the public.

Responsibilities

• Lead the patient reservations service for clinic appointments.
• Supervise the reservations team for timely operational requirements.

Skills

Communication

Planning

Organisational

Education

GCSE in English

GCSE in Mathematics

Job description

Drop files here to upload, or click to browse.

Address Information

Street Address *

City *

County *

About My Application

• I confirm that my details are complete and correct
• I confirm I have the right to work in the country where this job is based
• Job Title: Reservations Team Lead - Maternity Cover
• Job Reference: RK1310539OSHRTLMC
• Location: OSH Healthcare, Boundary Way, Hemel Hempstead

We have an exciting opportunity for a Reservations Team Leadto join our Reservationsteam based in Hemel Hempstead. You will join us on a full-time, fixed term basis covering a period of maternity leave, and in return, you will receive a competitive salaryplus benefits.

About Us

At OSD Healthcare, we are pioneering a new approach to private healthcare. We are committed to combining the skills of our healthcare professionals with the very best in medical technology, ensuring we deliver the best possible care to our patients.

Our mission is to make private healthcare affordable and accessible, providing outstanding patient care - 7 days a week, 365 days a year. Our flagship outpatient, dental, physio and diagnostic clinic features state-of-the-art equipment and an exceptional, quality environment for patients and staff.

We have extended our service offering our day case theatres on site. Patient pathways and continuity of care are of the utmost importance to us and we believe that the ability to offer consultations, testing, imaging and surgery under one roof will positively impact our patients experience with us. Our aim is to provide the very best in healthcare in the fastest possible time. No case is too small, and every case is as important to us as it is to our patients.

Situated in Hemel Hempstead with free on-site parking and easy access to the M1 and M25, this is a unique opportunity to join a growing organisation, helping to shape our services and deliver outstanding care to each and every one of our patients.

About the role

Your responsibilities will include:

• To lead the patient reservations service ensuring the scheduling of patients requiring clinic appointments and/or surgical procedures is efficiently and effectively delivered.
• To supervise the reservations team ensuring operational requirements of the service are accurately completed on a timely basis.

About you

The ideal candidate will have the following skills and experience:

• Good standard of general education to GCSE level or equivalent in English and Mathematics.
• Current and consolidated experience in administration services ideally within a healthcare setting.
• Experience of dealing with the general public and supervising staff.
• Excellent communication, planning and organisational skills with the ability toprioritise and manage workload to meet the requirements of the service.

For full details, please refer to the job description and person specification attached.

Benefits we offer

We are dedicated to making a positive impact on the lives of those around us – for our staff as well as our patients. To deliver outstanding healthcare our staff are one of the most important factors in our success.

We recognise that what’s important in work goes far beyond pay – including the environment you work in, the people you work with and the benefits and opportunities that come as part of a total reward package.

We are committed to enabling you to do the job you have been trained for in a superb environment with the best facilities and equipment available. We want our team to feel valued and have the opportunity to develop and grow with us, so we offer balanced rewards to support your current and future career.

Benefits include:

• 33 days annual leave inc of bank holidays, increasing with length of service and opportunity buy/sell leave
• Contributory pension scheme
• Life Insurance
• Private Medical Insurance (upon completion of probationary period)
• Contribution towards Eye Care
• Cycle to Work Scheme
• Employee Assistance
• OSDH Discount
• Discounted Cinema Tickets
• Car Discounts
• Free on-site parking

Applicants must have the right to work in the UK. Please be advised that if you are invited to attend an interview, you will be required to provide proof of your right to work in the UK.

Please note - this role does not qualify for Certificate of Sponsorship.

The closing date for applications is 31/5/25however, please note that we may close the advert earlier if there is a significant number of applications.

Click apply today to be considered for the Reservations Team Leadrole – we would love to hear from you!