Reservations Sales Co-Ordinator

Aztec Hotel & Spa; Bristol; On-site; GBP 22,000 - 28,000; Full time

Job summary

A luxury 4-star hotel in Bristol is seeking a Reservations Sales Co-Ordinator. This role involves building relationships with guests and agents, managing reservations, and showcasing the hotel. The ideal candidate will have strong sales skills and a passion for customer service. The position offers career progression and various employee benefits such as free parking, a health cash plan, and discounted room rates.

Benefits

Free on-site parking

Wagestream - access to wages

28 days annual leave

Health cash plan

Discounted room rates

Complimentary gym membership

Life assurance & pension

Qualifications

• Flair for organisation and attention to detail.
• Great communication skills and passion for guest experience.

Responsibilities

• Forge relationships with agents and guests.
• Manage bedroom bookings from enquiry to handover.
• Conduct hotel show rounds showcasing unique selling points.
• Work as part of a sales team to achieve targets.

Skills

Sales skills

Communication skills

Organizational skills

Attention to detail

Job description

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Reservations Sales Co-Ordinator, Bristol

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Client:

Location:

Bristol, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6a945e4ac72e

Job Views:

8

Posted:

01.08.2025

Expiry Date:

15.09.2025

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Job Description:

If you are looking for a step into a Reservations Sales Co-ordinator role within a well renowned luxury 4-star hotel this position could be for you. Reporting to the Sales Office Manager as a Sales Co-ordinator you will have opportunity to gain exposure in two of the largest revenue generating areas of the business – conference, events & bedroom sales. Your role day to day will include:

Your day to day;

• To forge great relationships with agents and guests alike.
• Work alongside the Hotel Reception team to ensure all reservations are completed seamlessly.
• To be familiar with all-hotel facilities and services to advise guests/clients how best to enhance their stay/visit.
• Using your knowledge of the hotels products and services respond to enquires received, providing guests/clients with proposals to best suit their needs.
• To manage bedroom bookings from the initial enquiry through to the seamless handover to the operational team on arrival of the event/stay.
• Develop your knowledge of the hotel’s bedrooms, conference and events product offerings and rate strategies.
• Conduct hotel show rounds to showcase the hotel’s unique selling points.
• Communicate with guests/clients with warmth and hospitality to deliver an authentic and genuine experience.
• Manage Daily Reservations via 3rd party sites as well as direct bookings.
• Work as part of a sales team to drive and achieve the sales targets.

Who are we looking for?

Whether you are an experienced Reservations Sales Co-Ordinator eager to work in this prestigious hotel or someone looking for their first step into a sales role we are seeking someone who is passionate about sales and the guest experience to join our fantastic team.

If you have a flair for organisation, an eye for attention to detail and great communication skills and can turn ideas into reality for our guests and clients then this could be the role for you.

In return, we are offering a rewarding role with scope for career progression along with:

• Free on-site parking
• Wagestream - Ability to access up to 40% of your wages as you earn giving you more control over your finances
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan and Employee Assistance Programme available 24/7
• Discounted Room Rates in our beautiful properties across the UK
• Discounted Friends & Family Bed & Breakfast Room Rates at out Hotels & Inns across the UK
• Complimentary membership of onsite gym
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Online access to high street discounts
• Life assurance & pension
• An engaging & supportive work environment
• Great promotional opportunities across The House of Daniel Thwaites estate