Reservations & Operations Executive

Travel Trade Recruitment; London; On-site; GBP 28,000 - 29,000; Full time

Job summary

An established industry player is on the lookout for a Reservations & Operations Executive to enhance their vibrant team in London. This role involves managing bookings and reservations, crafting tailor-made packages to stunning European destinations, and ensuring that every client's expectations are exceeded. If you have a passion for travel, a knack for effective communication, and a solid understanding of European destinations, this position is a fantastic opportunity to make a significant impact in a supportive and dynamic environment. Join a forward-thinking company that values your expertise and offers a hybrid working model for a balanced lifestyle.

Benefits

Wettbewerbsfähiges Gehalt

Bonus

Hybrid-Arbeitsmodell

Flexible Arbeitszeiten

Qualifications

• Mindestens zwei Jahre Erfahrung in der Reisebranche erforderlich.
• Fähigkeit, Angebote vorzubereiten und europäische Reiseziele zu kennen.

Responsibilities

• Bearbeitung von Reservierungen und Buchungen von Reiseveranstaltern.
• Erstellung von maßgeschneiderten Reiseangeboten für Kunden.

Skills

Erfahrung in der Reisebranche

Vorbereitung von Angeboten

Kenntnisse europäischer Reiseziele

Teamarbeit

Zweite europäische Sprache

Job description

A successful and well-established tour operator is seeking a Reservations & Operations Executive to join their friendly and busy team in London. As a Reservations & Operations Executive, you will be overseeing the operations of the FIT's and ensuring clients' expectations and requirements are more than met.

Dealing with direct clients and Travel Agents by phone and email, putting together tailor-made packages to European destinations, including hotels, rail tickets, and excursions. If you have good European destination knowledge, the ability to communicate effectively with clients/travel agents and upsell, please apply now.

JOB DESCRIPTION:

1. Handling reservations and bookings from Tour Operators and Travel Agents
2. Issuing tickets & preparation of travel documents
3. Assist with importing pending orders into invoicing system
4. Calculation and preparation of packages/tailor-made itineraries/ad-hoc products
5. Working closely with Global Teams
6. Emailing offers over to clients and providing suggestions to their bookings

SKILLS REQUIRED:

1. A minimum of two years' experience within the travel industry
2. Proven experience of preparing quotes
3. Good European destination knowledge
4. Ability to work as part of a team and independently
5. The ability to speak a second European language is highly desirable

PACKAGE:

1. A competitive basic salary of £28,000 - £29,000 + bonus
2. Monday - Friday: 9am - 6pm
3. Hybrid working

INTERESTED?

Please follow the instructions to apply attaching your CV! For any further information, please call 0203 8879444 or email [e-mail].