Reservations, Events & Reception Coordinator

JR United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Reservations, Events & Reception Coordinator to join their team in London. This full-time role offers an exciting opportunity to manage reservations, coordinate events, and provide outstanding customer service in a vibrant setting. You'll work closely with clients to ensure their needs are met, while also enjoying perks like discounted dining and opportunities for professional development. If you're organized, personable, and ready to contribute to a dynamic environment, this position could be your next great adventure.

Benefits

Discount on high-end retail stores

50% off restaurant dining for up to 4 guests

Free freshly cooked meals on duty

Opportunities to train, WSET & Food and Drinks Certificates

Excellent opportunities for progression

Qualifications

• Strong skills in event planning and management are essential.
• Excellent communication and customer service skills are required.

Responsibilities

• Manage reservations and coordinate events effectively.
• Provide exceptional customer service and manage front desk operations.

Skills

Event Planning

Customer Service

Sales Experience

Organizational Skills

Multitasking

Education

Bachelor's degree in Hospitality Management

Bachelor's degree in Event Planning

Bachelor's degree in Business

Tools

Microsoft Office Suite

OpenTable

Collins

Job description

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Reservations, Events & Reception Coordinator, london

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Client:

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Company Description

Boisdale, founded by Ranald Macdonald, opened its first location in November 1989 as a small bar and restaurant in London's Belgravia. Since then, it has expanded significantly, gaining a reputation as the embassy of Highland hospitality in London, with locations in both Belgravia and Canary Wharf.

Role Description

This is a full-time, on-site role located in London Victoria, United Kingdom, for a Reservations, Events & Reception Coordinator. The Coordinator will handle day-to-day tasks including managing reservations, coordinating events, providing exceptional customer service, and managing the front desk reception area. Responsibilities also include communicating with clients to understand their needs, sales tasks related to bookings, and ensuring smooth event execution from start to finish.

Qualifications

• Event Planning and Event Management skills
• Strong Communication and Customer Service skills
• Experience in Sales
• Excellent organizational and multitasking abilities
• Proficiency in Microsoft Office Suite and reservation management systems (For example - OpenTable, Collins)
• Bachelor's degree in Hospitality Management, Event Planning, Business, or related field is beneficial

What we do offer in return;

• Excellent opportunities to progress within the company
• Hourly pay + overtime paid!
• Discount on high end retail stores
• 50% on restaurant dining for up to 4 guests
• Pleasant & stable working environment with low staff turnover.
• Free freshly cooked meals on duty
• Opportunities to train, WSET & Food and Drinks Certificates