Reservations Coordinator

TN United Kingdom; Bristol; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a forward-thinking company as a Reservations Co-ordinator, where your organizational skills and sales drive will help create memorable guest experiences. This role emphasizes teamwork, attention to detail, and a passion for service. You'll be part of a dynamic team that values flexibility and creativity, working in a vibrant hotel environment in the heart of Bristol. With opportunities for development and a supportive culture, this position is perfect for those looking to grow in the hospitality industry while enjoying a fun and engaging workplace.

Benefits

Competitive compensation and benefits package

Special rates for team members, friends, and family

Development opportunities via Radisson Academy

Complimentary meals on duty

Uniform provided

Access to Employee Assistance Programme

Opportunities for career progression

28 days holiday for full-time employees

Free access to leisure, pool, and gym facilities

Qualifications

• Flexibility and a positive attitude are essential.
• Experience in reservations or customer service is a plus.

Responsibilities

• Convert booking inquiries into sales for a high-quality guest journey.
• Maximize sales through upselling and demand monitoring.
• Ensure guest satisfaction and smooth department operations.

Skills

Sales-driven mindset

Attention to detail

Creative problem-solving

Strong communication skills

Teamwork

Education

Experience in a similar role

Job description

Social network you want to login/join with:

About Radisson Hotel Group

Radisson Hotel Group is one of the world's largest hotel groups, with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development across 95+ countries. Our overarching brand promise is "Every Moment Matters" with a signature "Yes I Can!" service ethos.

People are at the core of our success. Our team members are true Moment Makers, bringing culture, spirit, environment, and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Position: Reservations Co-ordinator

We are seeking a Reservations Co-ordinator to join our dynamic team at Radisson Hotel Group.

What We Offer

• Competitive compensation and benefits package
• Special rates for team members, friends, and family
• Development opportunities via Radisson Academy with over 20,000 learning modules
• Participation in Responsible Business initiatives
• Contributory pension scheme and Life Assurance
• Complimentary meals on duty
• Uniform provided
• Access to Employee Assistance Programme
• Opportunities for career progression
• 28 days holiday for full-time employees
• Free access to leisure, pool, and gym facilities during off-peak times

The Role of Reservations Co-ordinator

The Reservations team are natural organizers, sales-driven, detail-oriented, and guest-focused, aiming to create memorable experiences.

• Convert booking inquiries into sales, ensuring a high-quality guest journey
• Maximize sales and profitability through upselling and demand monitoring
• Work proactively to ensure guest satisfaction and smooth department operations

Join a passionate team committed to delivering exceptional service and having fun in our work.

Desired Qualities

• Flexibility and a positive "Yes I Can!" attitude
• Attention to detail
• Creative problem-solving skills
• Passion for extraordinary service
• Teamwork and strong communication skills
• Experience in a similar role is advantageous but not required

About Bristol Location

The Radisson Blu Hotel in Bristol is situated in an iconic 18-storey building, close to attractions like the Hippodrome Theatre, Cabot Circus, At-Bristol Science Centre, Brunel's SS Great Britain, and the Blue Reef Aquarium. The hotel offers 176 modern rooms, an on-site restaurant, bar, and meeting rooms, with easy access via public transport. It provides excellent services and facilities in the heart of Bristol.