Reservations Agent

Portico; London; On-site; GBP 33,000; Full time

Job description

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Portico are currently recruiting for a Reservations Agent (Conference Services Coordinator) for our team based at an American multinational investment bank and financial services company based in the City.

The investment bank and financial services company are a true flagship location for Portico! The team take pride in being the service partner relied upon to deliver an intuitive service, with careful planning and faultless standards.

They have a special can-do, flexible approach and relish the opportunity to keep raising the bar, exceeding expectations at every opportunity.

The Conference Services Coordinator will work closely with our Conference Services team, taking ownership for the reservations related to all meetings and events booking requests. They will ensure that client requests are managed in a timely manner and in line with our booking guidelines, as well as ensuring space utilisation is maximised. They will also need to build strong working relationships with onsite vendors to ensure full oversight of booking requirements is communicated.

Hours: 40 hours per week, 8.5 hours a day shifts between 08.00 - 18.30, Monday to Friday

Salary: £32,894

Qualifications

The successful candidate must be friendly, innovative, motivated by service excellence, with excellent attention to detail.

Previous reservations experience within a 5-star hotel or high-end corporate environment is essential.

Familiarity with Events planning is desirable.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme
• 24-hour personal helpline for employees, providing counselling & information services
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
• Our Training Academy provides excellent training and development opportunities for our people.