Reservationist

Hawksmoor; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading restaurant in London is searching for a passionate Reservationist to enhance guest experiences through exceptional service and organizational skills. The ideal candidate should have a background in reservations or hospitality and a strong commitment to service excellence. Join a company recognized for its sustainable practices and commitment to community.

Benefits

Refer a friend bonus from day 1

30% off food in our restaurants for you and loved ones

Free meals when you’re at work

Discounted health and fitness benefits

Access to counselling and remote GP services

28 days’ holiday including service charge

Qualifications

• Experience in restaurant reservations or similar roles.
• Ability to work independently and as part of a team.
• Passion for hospitality and first-class service.

Responsibilities

• Manage guest reservations and provide exceptional service.
• Assist in the planning stages of guest bookings.
• Work collaboratively with the reservations team.

Skills

Communication

Organisational skills

Customer service

Job description

Social network you want to login/join with:

Reservationist We are looking for a great communicator, with fantastic organisational skills to join or reservations team. You will be able to work independently and as part of a team to deliver an exceptional experience to guests both in service but also in the planning stages and throughout their booking process. You’ll have experience in restaurant reservations, events or a similar role within a reception or bookings team, alongside a love for first class service, hospitality and people.

Work somewhere awesome:

Shortly after
being named the best steak restaurant in the world, we became a certified B
Corp in 2022 and ranked in the top 100 Best Companies for 11 consecutive years.
This is alongside being rated as one of the most sustainable restaurant groups
in the country and raising over £1 million for Action Against Hunger, as well
as supporting several charities closer to home.

Benefits Include:

• Refer a friend bonus from day 1
• Tronc paid for every hour you work,
  breaks and holidays
• Use of
  Wagestream to instantly access the wages you’ve earned
• Discounted health
  and fitness benefits
• Additional paid
  maternity and paternity leave to help you care for new additions to your
  family
• Income protection
  insurance for critical illness and death benefit
• Free meals when
  you’re at work,
• 50% off food in
  our restaurants for you and your loved ones
• An optional 20 hours each year to use for volunteering
  
• Exclusive savings
  on travel, shopping, restaurants, and more
• 28 days’ holiday
  that include service charge
• A restaurant
  welfare budget allocated for healthy snacks, drinks and support during our
  busiest times of the year
• Huge investment in
  training and development with qualifications across Wine, H&S, Food Safety,
  HR and a five-stage management development programme, run in partnership with
  the Watershed Management School
• Access to
  counselling, remote GP/physio services, legal advice and more

We
strive to be a company that is inclusive in terms of age, gender, identity,
race, sexual orientation, ethnicity, and to create an environment where
everyone, from any background, can be happy at work.

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Created on 30/06/2025 by TN United Kingdom