Reservationist

Hawksmoor Liverpool; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading restaurant in Liverpool seeks a passionate individual to enhance guest experiences. You will benefit from extensive training with a supportive team while enjoying perks like meal discounts and well-being initiatives. Join a sustainable workplace voted as one of the top 100 Best Companies.

Benefits

Refer a friend bonus from day 1

Tronc paid for every hour worked

Instant access to earned wages

Discounted health and fitness benefits

Additional paid maternity and paternity leave

Income protection insurance

Free meals at work

50% off food for you and loved ones

Paid volunteering day each year

Investment in training and development

Access to counselling and legal advice

Qualifications

• A strong focus on guest experience and communication.
• Ability to work collaboratively and learn quickly.
• Knowledgeable about food, drinks, and hospitality.

Responsibilities

• Provide a world-class welcome to guests.
• Demonstrate knowledge of the restaurant and city.
• Support training and showcase hospitality.

Skills

Outstanding guest experience skills

Organisational skills

Faultless communication

Telephone skills

Eager to learn

Job description

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We are looking for a 'people person' with outstanding guest experience skills. Someone who can provide a world-class welcome to our guests by demonstrating fantastic knowledge of our restaurant and city. You will be an organisational whizz with faultless communication and telephone skills.

You will be eager to learn and showcase our delicious food, drinks, and hospitality. We will provide in-depth training and support from our remarkable team.

Work somewhere awesome:

Shortly after being named the best steak restaurant in the world, we became a certified B Corp in 2022 and ranked as one of the top 100 Best Companies to work for over 10 years. We are also rated as one of the most sustainable restaurant groups in the country and have raised over £1 million for Action Against Hunger, along with supporting several charities closer to home.

Benefits Include:

• Refer a friend bonus from day 1
• Tronc paid for every hour you work, including breaks and holidays
• Use of Wagestream to instantly access the wages you’ve earned
• Discounted health and fitness benefits
• Additional paid maternity and paternity leave to help you care for new family members
• Income protection insurance for critical illness and death benefit
• Free meals when you’re at work
• 50% off food in our restaurants for you and your loved ones
• An optional paid day each year for volunteering
• Exclusive savings on travel, shopping, restaurants, and more
• 28 days’ holiday that includes service charge
• A restaurant welfare budget for healthy snacks, drinks, and support during busy times
• Investment in training and development with qualifications across Wine, H&S, Food Safety, HR, and a five-stage management development programme with the Watershed Management School
• Access to counselling, remote GP/physio services, legal advice, and more

We strive to be an inclusive company in terms of age, gender, identity, race, sexual orientation, ethnicity, and background, fostering an environment where everyone can be happy at work.