Reservationist

The Nici; Bournemouth; On-site; GBP 22,000 - 26,000; Full time

Job summary

The NICI Hotel in Bournemouth is seeking a Reservationist to join their dynamic team. The ideal candidate will facilitate exceptional booking experiences while maximizing revenue. The role offers competitive salary, progression opportunities, and a vibrant working environment.

Benefits

Excellent progression opportunities

Meals included whilst on duty

Hotel stay and Food and Beverage discounts

Unique on the job training and development

Qualifications

• Skills and ambition to thrive in a vibrant environment.
• Ability to handle reservations professionally.

Responsibilities

• Handle reservations for rooms, restaurant, and spa.
• Maximise revenue while ensuring customer satisfaction.
• Provide a positive booking experience for guests.

Skills

Customer Service

Communication

Attention to Detail

Job description

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Think...Beach Club meetsSpaResort. The newly refurbished Nici Hotel Bournemouth is looking for the best and brightest in the hospitality industry!

Since its launch in summer 2022, THE NICI is already being recognised as one of the UK’s most exciting new hotel concepts, with accolades includingThe Times Top 100 Places to Stay - ‘Best Seaside Hotel for 2023’.

Set on an enviable spot on the South Coast, with £20m investment so far, THE NICI has transformed Bournemouth’s accommodation landscape with 91 luxury bedrooms, many with spectacular sea views, garden hot tub suites, buzzing South Beach Restaurant & Bar, outdoor terrace and indoor cinema, as well as inspiring meeting and events spaces.

Be part of a fun, welcoming and inclusive team, where you can thrive and build your own career in a vibrant and exciting environment.

The role

As a Reservationist you will be joining our dynamic and friendly team providing our guests with the very best booking experiences. You will be responsible for ensuring all reservations at the hotel are handled in a timely and professional manner. As Reservationist you will ensure that every email or telephone reservation is a positive and memorable experience. You will be booking reservations forrooms, restaurant and spa, whilst maximising revenue and ensuring customer satisfaction at all timesour guests.

What’s in it for you….

At The NICI we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:

• Excellent progression opportunities

• Individual and bespoke career and progression pathways

• Competitive salary across all roles

• Unique on the job training and development with an opportunity for internal promotions within any of our properties.

• Hotel stay and Food and Beverage discounts

• Access to an exciting benefits and discount platform

• Meals included whilst on duty

If you feel you have the skills and ambition we are looking for to join The NICI, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you