Reservation Manager - Luxury Hotel - Somerset

Corecruitment International; United Kingdom; On-site; GBP 36,000; Full time

Job summary

Join a prestigious luxury hotel as a Group Reservations Manager, where you will lead a dedicated team to ensure exceptional service and operational excellence. This role involves overseeing the reservations department, achieving sales targets, and fostering a positive team environment. If you have a proven track record in reservations management and a passion for delivering outstanding guest experiences, this opportunity is perfect for you. Enjoy a competitive salary and additional benefits while working in a vibrant and supportive atmosphere.

Benefits

Performance-related bonus

Company discounts

Competitive salary

Qualifications

• Proven experience as a Reservations Manager in a luxury setting.
• Fluent in English, both written and spoken.

Responsibilities

• Oversee the daily operations of the reservations department.
• Recruit, train, and develop the reservations team.
• Achieve and surpass sales targets consistently.

Skills

Leadership

Sales Target Achievement

Communication

Team Development

Job description

Job Description

Job Title: Group Reservations Manager – Luxury Hotel – Somerset

Salary: Up to £36,000 + Bonus

Location: Somerset

We are currently recruiting a Reservations Manager to join this luxury hotel. As Reservations Manager, you will ensure the smooth operation of the central reservation department. We are seeking someone with a proven track record in achieving sales targets who can develop, train, and lead a successful team.

About the position

1. Ensure the smooth day-to-day running of the reservations department
2. Assist with reservation enquiries
3. Recruit, train, and develop the team
4. Achieve and surpass all targets
5. Ensure all departmental SOPs are up to date
6. Attend weekly meetings
7. Develop a clear and effective process for dealing with complaints
8. Lead by example

The successful candidate

• Will have previous experience as a Reservations Manager
• Fluent in English, both written and spoken
• Excellent communicator and leader
• Have a can-do attitude and be willing to go the extra mile

Company benefits

• Competitive salary
• Performance-related bonus
• Company discounts throughout the group

If you are interested in discussing this opportunity further, please apply today or send your CV to us.