Reservation Manager

The Nici; Bournemouth; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a vibrant and inclusive team at a leading hotel on the south coast as a Reservations Manager. You'll manage the reservations department, participate in strategic planning, and contribute to the hotel's success through excellent hospitality and team leadership.

Benefits

Excellent progression opportunities

Competitive salary

Food and Beverage discounts

Employee Assistance Program

Qualifications

• Experience managing a high-performing team.
• Strong focus on sales and customer satisfaction.
• Ability to implement best practices for business growth.

Responsibilities

• Oversee day-to-day operations of the reservations department.
• Manage team performance and ensure efficient reservations processes.
• Work with other departments for seamless operations.

Skills

Sales-focused environment

Team management

Financial oversight

Guest due diligence

Education

Experience in hospitality management

Job description

Think...Beach Club meets Spa Resort. The newly refurbished Nici Hotel Bournemouth is looking for the best and brightest in the hospitality industry!

Since its launch in summer 2022, THE NICI is already being recognised as one of the UK’s most exciting new hotel concepts, with accolades including The Times Top 100 Places to Stay - ‘Best Seaside Hotel for 2023’.

Set on an enviable spot on the Sout h Coast, with £20m investment so far, THE NICI has transformed Bournemouth’s accommodation landscape with 91 luxury bedrooms, many with spectacular sea views, garden hot tub suites, buzzing South Beach Restaurant & Bar, outdoor terrace and indoor cinema, as well as inspiring meeting and events spaces.

Be part of a fun, welcoming and inclusive team, where you can thrive and build your own career in a vibrant and exciting environment.

The role…

As the Reservations Manager of the team, you will oversee the day-to-day operations and strategic direction of the reservations department. You will be responsible for ensuring an efficient and sales-focused environment, managing a high-performing team, and working closely with other departments to ensure seamless operations. Your role will involve financial oversight, forward planning, guest due diligence, and the implementation of best practices to drive business growth.

What’s in it for you….

At The NICI we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:

• Excellent progression opportunities
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts
• Access to an exciting benefits and discount platform
• Employee Assistance Program
• Stylish boutique uniform specially designed
• Meals included whilst on duty

If you feel you have the skills and ambition we are looking for to join The NICI, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 16/07/2025 by TN United Kingdom