Reservation Helper

Remotetravelcareers; Reading; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel service company is seeking a remote Reservation Helper to assist customers with travel reservations, ensuring details are accurate while providing friendly support. The ideal candidate has strong communication and customer service skills. This role offers full-time or part-time options, allowing for flexible scheduling and the opportunity to work from home.

Benefits

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment

Qualifications

• Excellent communication skills and customer service experience.
• Comfortable using online booking systems.
• Ability to stay organized and detail-oriented.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide support through phone, email, or chat.
• Update reservations and ensure accurate details.

Skills

Strong communication

Customer service skills

Organizational skills

Job description

We are seeking a remote Reservation Helper to assist customers with making and managing travel reservations. You’ll ensure details are accurate and provide friendly support, all while working remotely.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type

Remote — Full-time or Part-time

Benefits

• Flexible schedule opportunities
• Work from home
• Training and growth potential
• Supportive team environment