Research Support Officer

Wrightington, Wigan and Leigh NHS Foundation Trust; Ashton-in-Makerfield; On-site; GBP 21,000 - 30,000; Full time

Job summary

Wrightington, Wigan and Leigh NHS Foundation Trust is seeking a motivated Research Support Officer to join the Research Governance team. You will provide administrative support for governance, assist with study setup, approvals and management, and help maintain study records and databases.

The role requires excellent organisational and communication skills, attention to detail, and the ability to manage a varied workload within a busy NHS environment.

Qualifications

• Previous administrative experience is essential.
• Excellent organisational and communication skills needed.
• Attention to detail and ability to manage competing priorities in a busy environment.

Responsibilities

• Provide high-quality administrative support to the Research Governance function.
• Assist with set-up, approval and ongoing management of a portfolio of research studies.
• Coordinate governance processes and maintain accurate study records/databases.
• Act as a point of contact for research-related enquiries and support reporting and service improvements.
• Liaise with sponsors, universities, NIHR networks and external partners.

Skills

Administrative experience

Communication skills

Organisational skills

Job description

We are seeking a motivated and dynamic Research Support Officer to join the Research Governance team within the Research and Development Department. This is an exciting opportunity to support the growth of clinical research across Wigan Borough and help increase access to innovative treatments and therapies for local communities.

The post holder will provide high-quality administrative support to the Trust’s research governance function, assisting with the set-up, approval and ongoing management of a diverse portfolio of research studies. Working closely with researchers, clinical teams, sponsors and external partners, they will help ensure governance processes are delivered efficiently and in line with regulatory and organisational requirements.

The successful candidate will have excellent organisational and communication skills, strong attention to detail, and the ability to manage competing priorities in a busy environment. Previous administrative experience is essential, while experience within the NHS, clinical research, or higher education would be advantageous.

This role offers an excellent opportunity to develop a career in clinical research and contribute to studies that improve patient care and outcomes across the borough.

We are seeking an enthusiastic, organised and proactive individual with excellent communication and interpersonal skills. You will be able to build effective working relationships with clinical, managerial, research and administrative colleagues, as well as external stakeholders. Strong attention to detail, excellent organisational skills and the ability to manage a varied workload are essential.

The successful candidate will support the set-up and management of research studies, coordinate approval processes, process governance documentation, and maintain accurate study records and databases. They will act as a key contact for research-related enquiries, assist with governance monitoring and performance reporting, and contribute to service improvement initiatives.

The role requires a collaborative approach, discretion when handling confidential information, and the ability to work accurately within established procedures. You will liaise with sponsors, universities, NIHR networks and other partners, and support the organisation of meetings, audits and reports.

Experience of administrative databases and information systems is desirable. A commitment to ongoing training and professional development is essential to maintain knowledge and skills within a changing research and regulatory environment.

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust is proud to provide high-quality acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, our staff are central to everything we do - we believe that happy staff make for happy patients, and this ethos underpins our culture and our success.

We have a strong, recognised track record in staff engagement and in living our values:

• People at the Heart
• Listen and Involve
• Kind and Respectful
• ONE Team

We are committed to placing patients at the heart of every decision and delivering safe, effective care that protects dignity and enhances experience. We seek to recruit people who share our values, our passion for high-quality care, and our belief in working together as One Team.

At WWL, we recognise the strength that comes from a rich and diverse workforce. We welcome applications from all sections of society and are dedicated to creating an inclusive environment where everyone can thrive.

For further details / informal visits contact: Name: Joanne Farnworth Job title: Research Governance Manager Email address: [e-mail] Telephone number: 0300 707 2427