Research Services Manager – Operations, AI Platforms

Latham & Watkins LLP; City Of London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Wellness programs

Employee discounts

Hybrid work options

Job summary

Latham & Watkins LLP is seeking a Research Services Manager – Operations, AI Platforms for its London office. The role leads evaluation, testing, and implementation of AI-powered research platforms, coordinating pilot programs and gathering feedback to drive adoption.

Responsibilities include coordinating vendor due diligence, working with Security & Risk Management, and serving as the operational liaison across Research Services, Innovation & AI, and TI teams.

Qualifications

• Experience using AI research platforms and evaluating features
• Strong ability to assess legal and non-legal information resources
• Excellent written and verbal communication skills

Responsibilities

• Lead evaluation and testing of AI-powered research platforms
• Coordinate vendor due diligence and security reviews with TI & Security teams
• Collaborate with Research Services leadership and stakeholders to select and implement platforms
• Act as liaison with Innovation & AI, Litigation Services, AI Services and TI teams for ongoing management of platforms
• Promote best practices and teamwork within the function

Skills

AI platforms

Legal and non-legal resources

Communication skills

Education

Bachelor's degree or equivalent

Master's degree or JD, preferably

Job description

About Latham & Watkins

Latham & Watkins is one of the world's leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

About the Role

The Research Services Manager – Operations, AI Platforms is an integral part of Latham's Research Services team. This role will be responsible for leading the evaluation, testing, and operational implementation of AI-powered research services platforms that support the Research Services function, while developing testing protocols, coordinating pilot programs, collecting feedback, and providing recommendations for implementation and adoption. This role will be located in our London office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications

Other key responsibilities include:

• Managing the assessment of new functionality and enhancements to existing AI research platforms, evaluating performance, and recommending activation or disablement of features based on business and security needs
• Partnering with the Research Services Manager – Operations, Research Services leadership, and key stakeholders to evaluate emerging AI research technologies and support recommendations for platform selection, implementation, and continuous improvement
• Coordinating vendor due diligence and security review processes by working with Technology & Information Services – Global Security & Risk Management to obtain required vendor documentation and facilitate security and risk assessments
• Serving as the primary operational liaison with Innovation & AI, Litigation Services, AI Services, and other Technology & Information Services teams to support the evaluation, acquisition, and ongoing management of AI research platforms
• Promoting effective work practices, works as a team member, and shows respect for co-workers

We'd love to hear from you if you:

• Display skills in using AI platforms
• Demonstrate superior knowledge of legal and non-legal electronic and print resources
• Possess superior communication skills

And have:

• A bachelor's degree or equivalent
• A master's degree or J.D., preferably
• Relevant professional and cumulative experience

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:

• Health insurance as well as group income protection and life assurance
• A pension plan
• Wellness programs
• Employee discounts
• And more!

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race, colour, religion, sex, age, national origin, sexual orientation, gender identity, gender expression, marital status, or any other characteristic or condition protected by applicable statute.

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