Research Service Lead

Avantor; Cambridge; On-site; GBP 45,000 - 80,000; Full time

Job summary

An established industry player is seeking a Research Services Lead to enhance operational efficiency within an in vivo facility. This role is pivotal in supporting research scientists by managing lab support teams and ensuring compliance with ethical standards and regulations. The ideal candidate will possess a PhD in Biomedical Sciences or Pharmacology, with strong leadership and communication skills. Join a forward-thinking company dedicated to improving research outcomes through effective service delivery and collaboration with stakeholders.

Qualifications

• PhD or equivalent in Biomedical Sciences or related field required.
• Experience in in vivo facilities and PIL license preferred.

Responsibilities

• Oversee Lab Support Associates and manage service delivery.
• Ensure compliance with AAALAC protocols and animal welfare standards.

Skills

In vivo research

Line management

Compliance knowledge

Data analysis

Lean methodologies

Communication skills

Problem-solving skills

Education

PhD in Biomedical Sciences

PhD in Pharmacology

Job description

The Opportunity:

The Research Services Lead is responsible for the service delivery and line management of Lab Support Associates at AMB. The role acts as the Avantor Point of Contact (POC) for all services including sample and stock management, ensuring end-to-end service linkage and provision. The primary goal is to align services and improve operational efficiency through effective communication between AZ Sci Ops, scientists, and service providers.

Role Overview:

The Lead will oversee activities within an in vivo facility, supporting research scientists with on-site services such as consumable and waste management, housekeeping, equipment, and enrichment activities, in collaboration with partner suppliers. The role requires understanding of compliance, ethical standards, and regulations, serving as a key liaison with regulatory bodies.

Responsibilities include providing scientific and technical leadership, ensuring compliance with AAALAC protocols, animal welfare standards, and legislation. Supervisory experience in scientific support roles, particularly within in vivo settings, is essential, along with previous PIL license experience.

Service Responsibilities:

• Experience with in vivo research; PIL license preferred
• Manage Avantor Lab Support teams for effective service delivery
• Oversee sample and stock management, supply chain activities
• Act as site POC for stakeholders and scientists, ensuring coordination
• Respond to customer requests, suggest improvements
• Maintain operational metrics and knowledge base
• Manage demand, capacity, and resource resilience
• Lead improvement projects using Lean methodologies
• Ensure services meet stakeholder and scientific expectations

Managerial Responsibilities:

• Communicate Avantor services effectively across levels
• Establish escalation/support structures with Lab Operations
• Coordinate daily operations and performance management
• Maintain documentation for compliance and training
• Lead safety inspections and audits
• Support cross-site engagement and innovation sharing
• Prepare and analyze governance review data
• Report unsafe acts or conditions
• Manage cost-saving initiatives

Role Expectations:

• PhD or equivalent in Biomedical Sciences, Pharmacology, or related field
• Knowledge of animal ethics, IACUC, AAALAC standards
• Line management experience
• In vivo facility experience and PIL license
• Strong service orientation, communication, and problem-solving skills
• Proficiency in data analysis and reporting
• Lean and project management skills

Capabilities:

• Partner effectively with teams and suppliers
• Manage multiple stakeholders
• Understand internal/external team interactions and contributions
• Knowledge of Good Laboratory Practices and AZ compliance
• Leadership, change management, and quality management skills

Disclaimer:

These statements describe the general nature of work and are not exhaustive. Avantor is an equal opportunity employer.