Research Operations Manager, Amazon Studios

TN United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An innovative firm seeks a Research Operations Manager to shape the future of entertainment through consumer insights. In this pivotal role, you will support programming and deployment tasks for surveys, partner with global teams, and develop impactful testing strategies. Join a dynamic team dedicated to enhancing customer engagement and retention, ensuring that the content resonates with viewers across the globe. If you are passionate about data-driven marketing and eager to contribute to a leading digital video service, this opportunity is perfect for you.

Qualifications

• Experience in professional marketing and data-driven improvements.
• Proficiency in Excel or Tableau for data manipulation.

Responsibilities

• Support programming and deployment tasks for surveys across locales.
• Drive customer engagement and retention policies.

Skills

Marketing Experience

Data Analysis

Excel Proficiency

Campaign Management

Education

Bachelor's Degree

Tools

Excel

Tableau

Job description

Social network you want to login/join with:

Research Operations Manager, Amazon Studios, London

Client:

Amazon Digital UK Limited

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

316b14b76917

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is one of the leading digital video services on the Internet today, available in more than 240 countries and territories. It offers a broad selection of on-demand content, including Amazon Originals Series like The Marvelous Mrs. Maisel, Tom Clancy’s Jack Ryan, and The Boys; UK-produced hits like Good Omens, The Grand Tour; exclusive TV shows like Star Trek: Picard; movies like Late Night; and live sports such as ATP, WTA, US Open Tennis, and Premier League football.

Amazon Studios is responsible for developing and producing movies and television content for Prime Video. We seek passionate, innovative, and creative individuals to help us grow.

Amazon Studios Global Research Operations is hiring a Research Operations Manager, EU, to support our consumer insights initiatives.

Key job responsibilities

• Support programming, QA, sampling, and deployment tasks for surveys across multiple locales and languages.
• Partner with Research Managers and Operations managers globally to support translation tasks and processes.
• Develop a deep understanding of research needs and create impactful testing strategies.
• Drive customer engagement and retention policies to ensure customer obsession.

About the team

The Amazon Studios Global Research Operations team:

• Develops secure, online survey testing strategies across 14 international panels.
• Leads recruitment and customer engagement initiatives to maintain high response rates.
• Creates customer-obsessed solutions for testing strategies.
• Develops visual reporting tools for cross-team stakeholders.
• Collaborates across teams to analyze customer data.

BASIC QUALIFICATIONS

• Experience in professional non-internship marketing.
• Experience using data and metrics to drive improvements.
• Proficiency with Excel or Tableau (data manipulation, macros, charts, pivot tables).
• Experience managing multiple marketing campaigns simultaneously.
• Experience working within cross-functional marketing and creative teams.

PREFERRED QUALIFICATIONS

• Experience in multi-territory campaign management.
• Experience in digital marketing and content production timelines and processes.