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Research Operations Manager, Amazon Studios

ENGINEERINGUK

London

On-site

GBP 40,000 - 80,000

Full time

Yesterday
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Job summary

An innovative company is seeking a Research Operations Manager to shape the future of entertainment through data-driven insights. This role involves collaborating with global teams to enhance customer engagement and develop impactful testing strategies. The ideal candidate will have a strong marketing background, proficiency in data analysis tools like Excel and Tableau, and experience managing cross-functional teams. Join a forward-thinking team dedicated to creating original content and enhancing viewer experiences across the globe.

Qualifications

  • Experience in professional non-internship marketing.
  • Proficiency with data analysis tools like Excel and Tableau.

Responsibilities

  • Support programming and deployment tasks for surveys across multiple locales.
  • Drive excellence in customer engagement and retention policies.

Skills

Marketing Experience
Data Analysis
Excel Proficiency
Cross-Functional Team Management

Tools

Excel
Tableau

Job description

Research Operations Manager, Amazon Studios

View more categories View less categories Sector Operations and Facilities Management, Research and Development Role Manager Contract Type Permanent Hours Full Time

DESCRIPTION

Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is one of the leading digital video services on the Internet today, available in more than 240 countries and territories. It offers the broadest selection of on-demand videos, including Amazon Originals Series such as The Marvelous Mrs. Maisel, Tom Clancy's Jack Ryan, The Boys, UK-produced hits like Good Omens, The Grand Tour, All or Nothing: Manchester City, and upcoming series like The Lord of The Rings. It also features exclusive TV shows like Star Trek: Picard, American Gods, Vikings, movies like Late Night and Get Duked, live sports including ATP, WTA Tour, US Open Tennis, and Premier League football.

Amazon Studios develops and produces movies and television content. Its goal is to produce original content and license studio programs worldwide for Prime Video. We seek passionate, innovative, and creative individuals to help us grow.

Amazon Studios Global Research Operations is seeking a Research Operations Manager, EU, to support our consumer insights growth.

Key job responsibilities

  • Support programming, QA, sampling, and deployment tasks for surveys across multiple locales and languages
  • Partner with Research Managers and Operations managers across global panels to support translation tasks and processes
  • Develop a deep understanding of our partners' research needs and create impactful testing strategies
  • Drive excellence in customer engagement and retention policies

About the team

The Amazon Studios Global Research Operations team:

  • Develops secure, online survey testing strategies across 14 international panels
  • Leads recruitment and customer engagement initiatives to retain high response rates
  • Creates customer-obsessed solutions for testing strategies
  • Develops visual reporting tools for cross-team stakeholders
  • Partners with multiple teams to analyze customer data

BASIC QUALIFICATIONS

  • Experience in professional non-internship marketing
  • Experience using data and metrics to improve processes
  • Proficiency with Excel or Tableau (data manipulation, macros, charts, pivot tables)
  • Experience managing or working within cross-functional marketing and creative teams

PREFERRED QUALIFICATIONS

  • Experience in multi-territory campaign management
  • Experience in digital marketing and content production timelines and processes

Amazon is an equal opportunities employer. We value diversity and make recruiting decisions based on experience and skills. We prioritize privacy and data security; please see our Privacy Notice.

We do not discriminate based on veteran status, disability, or other protected classes. If you require accommodations during the application process, visit this link.

Company

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