Research Executive

ETON SCHOOL MEXICO - OFICIAL; London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading international education provider is seeking a Research Executive to enhance its global research agenda. This role involves managing research projects, conducting market research, and collaborating with various teams. The ideal candidate will have a degree, market research experience, and strong analytical skills. The position is based in London with a hybrid work model, requiring at least three days in the office.

Qualifications

• Experience in market research, including qualitative and quantitative methods.
• Proficiency in data analysis and translating complex information.
• Strong presentation and storytelling skills through research results.

Responsibilities

• Support daily operations of key market research surveys.
• Deliver research projects to improve family satisfaction.
• Analyze customer experience survey data for insights.

Skills

Market research skills

Analytical skills

Presentation skills

Quantitative methods

Qualitative methods

Education

Degree-level education

Tools

PowerPoint

Excel

Qualtrics

Power BI

Job description

Location: London Victoria (hybrid model, minimum 3 days in office).

Nord Anglia Education – the world’s leading private schools organisation, is recruiting a Research Executive. You will join the Marketing, Admissions and Communications (MAC) team at our London HQ.

London serves as our global headquarters, with 200 colleagues across Finance, Risk, Corporate Development, Legal, HR, MAC, and Education, supporting over 80 schools in more than 30 countries. As part of our dynamic and innovative organization, you will collaborate with global team members from the Philippines to Peru, Beijing to Boston, and beyond.

If you possess a global mindset, enjoy thinking creatively, and are willing to go above and beyond to find solutions, a career at Nord Anglia is ideal for you.

In the role of Research Executive, you will be responsible for our global research agenda, utilizing insights to enhance the MAC function's commercial value. You will manage annual global research projects and ad-hoc initiatives, adapting swiftly to business needs worldwide and delivering valuable insights.

You will act as a trusted advisor to school, regional, and central colleagues, helping the organization understand research data, connecting various research streams to provide comprehensive insights.

You will develop and implement strategies to optimize product fit in each market, oversee the quality and consistency of research projects, select research partners, and develop new methodologies to ensure each project is fit for purpose and maximizes value.

The Role

As Research Executive, your main focus will be to:

• Support the Senior Manager of Global Research with daily operations of key market research surveys.
• Develop and deliver research and insight projects to understand key drivers, improve family satisfaction, and identify growth opportunities.
• Collaborate with MAC, Education, HR, schools, and regional teams to provide effective insights and modeling, including:
• Conduct high-quality primary market research (quantitative and qualitative).
• Work with analysts to integrate data sources such as macroeconomics and market trends.

• Manage FXI, our global customer experience program, including:
• Setting up and distributing surveys.
• Assisting schools in survey communication to maximize responses.
• Analyzing and reporting survey data to identify key insights.

• Contribute to evolving the program to include teacher and student surveys.
• Coordinate with research partners to deliver global research projects like Market Share, Mystery Shopping, and Brand Research.

The Successful Candidate Will Possess

• Degree-level education.
• Experience in market research, with skills in both qualitative and quantitative methods.
• Experience managing large-scale customer research projects in service or commercial environments.
• Strong analytical skills to evaluate data from multiple sources critically.
• Ability to translate complex data into clear, actionable insights, including recommendations and high-level summaries.
• Proficiency in PowerPoint and Excel for analysis and reporting; experience with Qualtrics, Power BI is advantageous.
• Excellent verbal and written presentation skills, with an interest in storytelling through research results.

About Us

See the full job description on our careers page.

Nord Anglia Education is the world’s leading international schools organization, with over 80 schools across the Americas, Europe, China, Southeast Asia, and the Middle East, educating more than 90,000 students. We are driven by ambition for our students, staff, and schools.

Our collaborations with institutions like UNICEF, MIT, IMG Academy, and Juilliard place us at the forefront of educational innovation, creating transformative experiences for students.

Joining Nord Anglia means becoming part of a global, innovative community. We promote a 'Create Your Future' mindset, providing opportunities for skill enhancement and career growth.

To Apply

Applications must be submitted via the Nord Anglia Education careers page, including a CV.

We are committed to diversity and inclusion, valuing individuals from all backgrounds and abilities, and maintaining high safeguarding standards in our schools.