Research and Knowledge Analyst

Addleshaw Goddard; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading law firm is seeking Research & Knowledge Analysts to provide expert legal and business research. The ideal candidate will support internal teams by building effective relationships. Candidates should possess strong research and communication skills and demonstrate an ability to work independently in a dynamic environment.

Qualifications

• Good current knowledge of online legal & business research databases.
• Proven team player with good organisational skills.
• Able to work on own initiative to tight deadlines.

Responsibilities

• Develop and maintain a deep understanding of market sectors.
• Provide training/advisory role in research skills training.
• Manage own and team workload whilst maintaining accountability.

Skills

Research and analysis skills

Good communications and influencing skills

IT literate

Customer service focused

Analytical and methodical with attention to detail

Education

Commitment to professional development

Tools

Legal research databases

SharePoint

HighQ

Job description

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THEFIRM
At Addleshaw Goddard we not only provide technical excellence and experience but, crucially, demonstrate real insight into our clients and what really matters to them. A natural choice for FTSE100 clients and for the best talent, our people fulfil their potential in an environment where they are developed and valued. We put ourselves in our clients' shoes, as part of a team of effective business people as well as efficient lawyers.

THE TEAM
RKS are experts in legal research, business research and analysis, and the strategic management of know-how; we enable AG to sell solutions to our clients' problems based on the Firm's collective knowledge.

Effective collaboration across offices, divisions, business services functions and with our clients makes us the source of trusted insights and expertise which:
• deliver operational efficiencies that make our fee-earners more profitable, and increasingly satisfied with their working environment
• ensure colleagues can demonstrate a deep understanding of our clients' commercial and legal challenges and so win work
• enhance the Firm's profile and reputation for quality amongst our clients and peers

Theteam were recognised as the 'Best Knowledge Management Team' in The Lawyer Business Leadership Awards 2015, Commended for KM Excellence in the CILIP K&IM Awards 2021 and shortlisted in the KM Innovation category at the Legal Innovation Awards 2022.

We arecommitted to career development and take pride in our Team's open and supportive culture. We have successfully supported colleagues into promotion to more senior roles within the team, on internal and client secondments, and into new roles within AG's legal and business services teams.

THE ROLE
Research & Knowledge Analysts provide expert legal and business research, and knowledge management consultancy to the Firm and its clients. They specialise in both legal, or business, research and analysis, and are experts 'embedded' within internal teams through relationship-building.

DUTIES
The following list of duties is not exhaustive but gives a flavour of the duties all Research & Knowledge Analysts undertake:

INFORMATION AND RESEARCH
● To develop and maintain a deep understanding one or more of the Firm's priority market sectors (as allocated) both in terms of their likely research needs and as sources of internal know-how and the research databases and sources of information required to support this.
● To apply this understanding to knowledge of the Firm's business to highlight potential market opportunities.
● By providing both reactive and proactive research and analysis.
● Through effective scoping of research enquiries.
● And using appropriate research/analysis tools and techniques.
● Designs tailored current awareness to the Firm and its clients using appropriate sources and technology.
● Supports the information and knowledge requirements of the sector teams.
● Provides training/advisory role in the provision of research skills training to groups and individuals at all levels of the Firm.

RELATIONSHIP BUILDING
● Builds effective relationships at all levels within the Firm as internal clients, colleagues on projects, and as sources of knowledge and information. Demonstrates a proactive approach, and persistence and resilience in relationship building.
● Builds effective external relationships as potential sources of information and insight.

COMMUNICATIONS
● Able to clearly articulate and promote the value of Research & Knowledge Services and the Research & Knowledge Analyst role to the Firm and its clients.
● Able to tailor communications style to the needs of the audience.
● Credible as a source of knowledge and insight and regarded as an expert advisor to colleagues and teams.

TEAM WORK
● Providing an excellent 'front-line' research service as required – managing and responding to research requests received centrally by the team via the Research & Knowledge Services helpdesk with the use of appropriate legal and business research, and knowledge management tools and techniques.
● Manage own and Team workload, delegating and/or making effective use of resources.
● Demonstrates accountability to internal stakeholders.

SUPPORTING INNOVATION
● Works with the team to react and adapt to changes in the Firm and its business.
● Challenges existing ways of working to ensure that the role and team are always delivering a genuinely different, quality service.
● Initiates and takes lead role in project delivery for new ways of working within RKS alongside BAU responsibilities.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED (BESPOKE TO ROLE)
● Committed to professional development of self and team.
● Good current knowledge of online legal & business research databases.
● Good communications and influencing skills.
● Customer service focused.
● Research and analysis skills.
● Commercially minded
● Proven team player with good organisational skills.
● Analytical and methodical with attention to detail.
● IT literate good working knowledge of Word, Excel and Outlook; experience of knowledge management tools such as SharePoint or HighQ preferred.
● Able to work on own initiative to tight deadlines and co-ordinate competing activities whilst maintaining a calm and professional manner at all times.
● Confidence to delegate and negotiate work deadlines.
● Dynamic, and possessing a positive attitude to change.

EXPECTATIONS
● This role profile should be read in conjunction with the Expectations for AG Level 2.

AG is an equalopportunity employer and we do not discriminate on the basis of a person's gender, ethnicity, disability, sexual orientation or any other protected characteristic. We are committed to having a diverse team and actively encourage applicants from diverse backgrounds and communities, particularly those from underrepresented demographics.