Research Administrator

AQA; Manchester; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Flexible working

Work-life balance

Inclusive and collaborative culture

Job summary

AQA in Manchester is seeking a Research Administrator for a fixed-term contract. The role includes managing assessment trials, engaging with schools, and ensuring digital systems support educational outcomes.

The ideal candidate will possess strong communication and organizational skills and thrive in a hybrid working environment. You'll have the chance to develop your skills while contributing to innovative assessment products that enhance educational experiences.

Qualifications

• Strong communication skills needed for relationship building with stakeholders.
• Experience in managing customer engagement remotely and face-to-face.
• Attention to detail essential for handling multiple tasks and deadlines.
• Familiarity with digital tools and online systems is required.

Responsibilities

• Manage customer engagement and assessment trials effectively.
• Set up and administer on-screen assessment systems.
• Organize research documentation and improve processes.
• Support recruitment and retention of trialing centres.

Skills

Strong communication skills

Experience managing customer engagement

Excellent attention to detail

Familiarity with digital tools (Teams, Zoom)

Flexible approach to changing priorities

Job description

Job title: Research Administrator

Fixed Term Contract (12 months)

Hybrid Working (min 2 days in office each week)

Are you ready to support digital assessment trials and work directly with schools to bring new assessment approaches to life?

You will support the delivery of new assessment products by working closely with schools, colleges and internal teams to deliver research trials. Your focus will be on ensuring trials run smoothly, centres are effectively engaged, and digital systems are set up to support high quality outcomes for learners.

In this role, you'll be responsible for:

• Managing customer engagement and assessment trials, ensuring centres are effectively onboarded and supported throughout participation
• Setting up and administering on-screen assessment systems, working with internal teams and partners to deliver trials and results
• Organising research documentation such as consent forms and surveys, while identifying opportunities to improve processes and quality of outcomes
• Supporting recruitment and retention of trialling centres, managing their onboarding, engagement, and participation in assessment trials

What we are looking for

• Strong communication skills, with the confidence to build relationships with stakeholders at all levels
• Experience working with customers and managing engagement both remotely and face to face
• Excellent attention to detail with the ability to manage multiple tasks and deadlines
• Familiarity with digital tools such as Teams or Zoom and confidence working with online systems
• Awareness of project or trial-based work and a flexible approach to changing priorities

You will thrive in this role if you are organised, adaptable and confident working with people and digital systems.

What's in it for you

This is an opportunity to do meaningful work while developing your skills in a supportive environment:

• Work directly with schools and colleges to deliver innovative assessment products
• Develop skills in trial coordination, stakeholder engagement and digital systems
• Gain exposure to digital assessment and product development
• Benefit from flexible working and work-life balance
• Be part of an inclusive and collaborative culture

Diversity and inclusion statement

At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences.