Request Service Advisor

Lamb Personnel Solutions; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A staffing agency is seeking an Excellent Administrator for a temporary role in Kew, Richmond. The position involves supporting a busy team with administrative tasks and handling access requests related to Service Personnel records. The role offers £14-15 per hour for a full-time position. Candidates should be available for an immediate start and capable of hybrid working, with an expectation to work in-office at least 60% of the week.

Qualifications

• Proven experience in administrative roles is preferred.
• Ability to handle requests and general inquiries efficiently.

Responsibilities

• Support the team with administrative work and handle requests related to personnel records.
• Assist with managing the queue of requests within a busy department.
• Coordinate working hours flexibly during the assignment.

Job description

Overview

Excellent Administrator required on a Temp basis for approx 6 weeks for a busy department in Kew; in Richmond, Surrey. The team manages all of the requests and general access enquiries about the Service Personnel records that are then transferred (there are around 10 million individual records in this collection). They are an extremely busy team, with around 25,000 requests to this team alone last year. Consequently, they are looking for some extra help while they tackle the queue of requests and would like to recruit a temp to support the team with their administrative work.

Responsibilities

• Support the team with administrative work and handle requests and general access enquiries about the Service Personnel records (around 10 million records).
• Assist with the queue of requests (approximately 25,000 last year).
• Contribute to a 4–6 week temporary assignment, full-time (36 hours per week).
• Coordinate with core hours 10am – 4pm, with flexibility to 9am – 5pm or 8am – 4pm.
• Support hybrid working with a requirement to come into the office at least 60% of the week (typically 2 days from home, 3 days in the office).
• Immediate start – £14-15 per hour.

Additional information

Location: Kew, Richmond, Surrey. Department is busy and prioritizes swiftly handling access enquiries and requests related to Service Personnel records.